Bianconeri 0 Posted November 22, 2020 Share Posted November 22, 2020 I just purchased ESET Smart Security Premium for Windows and I am now unable to access my external hard drive as I need to use it. Before the install of ESET Smart Security Premium I was able to access it but now I cant access it. It effects any removable media I connect. I did plug my hard drive into another computer and it worked fine. What do I need to do in order to access the hard drive? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,355 Posted November 22, 2020 Administrators Share Posted November 22, 2020 ESET should not be blocking it unless you have enabled Device Control and created a rule to block removable drives. Do you have Device Control integration enabled? Link to comment Share on other sites More sharing options...
Bianconeri 0 Posted November 22, 2020 Author Share Posted November 22, 2020 I don't have Device Control Integration enabled. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,355 Posted November 22, 2020 Administrators Share Posted November 22, 2020 Does temporarily disabling real-time protection in the advanced setup and rebooting the machine make a difference? If not, could you try temporarily uninstalling ESET just to see if the issue goes away then? Link to comment Share on other sites More sharing options...
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