Gholamreza 0 Posted October 28, 2020 Share Posted October 28, 2020 Hello. After I upgraded ٍ(ESET Internet Security 13) to version 14, when I click on its icon in the taskbar, only the attached photo is displayed. I bought the license some time ago and it is valid until 2021. OS: windows 10, 64, 2004 version Link to comment Share on other sites More sharing options...
Administrators Marcos 4,706 Posted October 28, 2020 Administrators Share Posted October 28, 2020 It looks like the activation window. Could you confirm that the moving dots appear after you enter a license key? Since I was unable to find any valid EIS license registered with your forum email address, please provide the public license ID. Link to comment Share on other sites More sharing options...
Gholamreza 0 Posted October 28, 2020 Author Share Posted October 28, 2020 I did not buy the license via email, but through a dealer. When I bought the license, version was 12 and I had no problems until version 13. When it updates itself and becomes version 14, the image above is only shown and it is always the same. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,706 Posted October 28, 2020 Administrators Share Posted October 28, 2020 I will need to identify your license either according to your public ID, license key or your registration email address. If you don't have any of these, please contact the seller. Link to comment Share on other sites More sharing options...
Gholamreza 0 Posted October 28, 2020 Author Share Posted October 28, 2020 I have. How send to you? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,706 Posted October 28, 2020 Administrators Share Posted October 28, 2020 You can upload the generated zip file here. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,706 Posted October 28, 2020 Administrators Share Posted October 28, 2020 There is only one license registered to that email address. It already expired in 2017. Link to comment Share on other sites More sharing options...
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