gonzaled2 0 Posted May 21 Share Posted May 21 Hi, the portal EBA does not allow active ESET Cloud Administrator, I have 2 valid licenses registered on EBA portal. Link to post Share on other sites
Administrators Marcos 3,465 Posted May 21 Administrators Share Posted May 21 Please post a screen shot of the first two columns after clicking Licenses in the menu. Link to post Share on other sites
gonzaled2 0 Posted May 21 Author Share Posted May 21 Ok, there you go! Link to post Share on other sites
Administrators Marcos 3,465 Posted May 21 Administrators Share Posted May 21 It appears that you don't have an ECA license: Link to post Share on other sites
gonzaled2 0 Posted May 21 Author Share Posted May 21 Marcos, it may be, but I already add ECA licenses (10 mim ago) and it did not actived the ESET Cloud administrator Option neither. Look the picture. Thank you Link to post Share on other sites
Administrators Marcos 3,465 Posted May 22 Administrators Share Posted May 22 The Endpoint / EFSW license doesn't have the ECA flag. It seems you have a trial license so I'd suggest contacting the license issuer and asking for a license for "ESET Endpoint protection advanced cloud" which is Endpoint Security for ECA. Link to post Share on other sites
gonzaled2 0 Posted May 22 Author Share Posted May 22 Ok. Let met check it. Thank so much! Link to post Share on other sites
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