gonzaled2 0 Posted May 21, 2020 Posted May 21, 2020 Hi, the portal EBA does not allow active ESET Cloud Administrator, I have 2 valid licenses registered on EBA portal.
Administrators Marcos 5,735 Posted May 21, 2020 Administrators Posted May 21, 2020 Please post a screen shot of the first two columns after clicking Licenses in the menu.
Administrators Marcos 5,735 Posted May 21, 2020 Administrators Posted May 21, 2020 It appears that you don't have an ECA license:
gonzaled2 0 Posted May 21, 2020 Author Posted May 21, 2020 Marcos, it may be, but I already add ECA licenses (10 mim ago) and it did not actived the ESET Cloud administrator Option neither. Look the picture. Thank you
Administrators Marcos 5,735 Posted May 22, 2020 Administrators Posted May 22, 2020 The Endpoint / EFSW license doesn't have the ECA flag. It seems you have a trial license so I'd suggest contacting the license issuer and asking for a license for "ESET Endpoint protection advanced cloud" which is Endpoint Security for ECA. MichalJ 1
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