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Posted

Hi, the portal EBA does not allow active ESET Cloud Administrator, I have 2 valid licenses registered on EBA portal.  

Screen EBA Portal.PNG

  • Administrators
Posted

Please post a screen shot of the first two columns after clicking Licenses in the menu.

  • Administrators
Posted

It appears that you don't have an ECA license:

image.png

Posted

Marcos, it may be, but I already add ECA licenses (10 mim ago) and it did not actived the ESET Cloud administrator Option neither. Look the picture. Thank you

Screen EBA Portal with ECA Licenses.PNG

  • Administrators
Posted

The Endpoint / EFSW license doesn't have the ECA flag. It seems you have a trial license so I'd suggest contacting the license issuer and asking for a license for "ESET Endpoint protection advanced cloud" which is Endpoint Security for ECA.

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