gonzaled2 0 Posted May 21, 2020 Share Posted May 21, 2020 Hi, the portal EBA does not allow active ESET Cloud Administrator, I have 2 valid licenses registered on EBA portal. Link to comment Share on other sites More sharing options...
Administrators Marcos 3,880 Posted May 21, 2020 Administrators Share Posted May 21, 2020 Please post a screen shot of the first two columns after clicking Licenses in the menu. Link to comment Share on other sites More sharing options...
gonzaled2 0 Posted May 21, 2020 Author Share Posted May 21, 2020 Ok, there you go! Link to comment Share on other sites More sharing options...
Administrators Marcos 3,880 Posted May 21, 2020 Administrators Share Posted May 21, 2020 It appears that you don't have an ECA license: Link to comment Share on other sites More sharing options...
gonzaled2 0 Posted May 21, 2020 Author Share Posted May 21, 2020 Marcos, it may be, but I already add ECA licenses (10 mim ago) and it did not actived the ESET Cloud administrator Option neither. Look the picture. Thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 3,880 Posted May 22, 2020 Administrators Share Posted May 22, 2020 The Endpoint / EFSW license doesn't have the ECA flag. It seems you have a trial license so I'd suggest contacting the license issuer and asking for a license for "ESET Endpoint protection advanced cloud" which is Endpoint Security for ECA. MichalJ 1 Link to comment Share on other sites More sharing options...
gonzaled2 0 Posted May 22, 2020 Author Share Posted May 22, 2020 Ok. Let met check it. Thank so much! Link to comment Share on other sites More sharing options...
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