All my client can't update from ERA.

[savuthchea 0]

Hi all,

Before my client work well and can update from ERA. But just 1 or 2 day they can't download definition update from ERA.

What should I do? Many thanks!

Savuth

[Marcos 3,079]

Unfortunately, you didn't mention what error the clients are receiving when attempting to update. I'd strongly suggest contacting Customer care as further logs will be required for analysis.

 

On another subject, I wonder why you created 3 topics with the same content. Did you have some issues posting your query here?

[savuthchea 0]

Sorry maybe my inter was interrupted and I refresh it for 3 times. 

I will find the message receive from the client. 

Many thanks!

[Khun Leangkry 0]

Savtuh Chea,

 

Please also post to us if you like. thanks

 

RGDS, Leangkry