savuthchea 0 Posted April 25, 2014 Share Posted April 25, 2014 Hi all, Before my client work well and can update from ERA. But just 1 or 2 day they can't download definition update from ERA. What should I do? Many thanks! Savuth Link to comment Share on other sites More sharing options...
Administrators Marcos 4,360 Posted April 25, 2014 Administrators Share Posted April 25, 2014 Unfortunately, you didn't mention what error the clients are receiving when attempting to update. I'd strongly suggest contacting Customer care as further logs will be required for analysis. On another subject, I wonder why you created 3 topics with the same content. Did you have some issues posting your query here? Link to comment Share on other sites More sharing options...
savuthchea 0 Posted April 25, 2014 Author Share Posted April 25, 2014 Sorry maybe my inter was interrupted and I refresh it for 3 times. I will find the message receive from the client. Many thanks! Link to comment Share on other sites More sharing options...
Khun Leangkry 0 Posted April 29, 2014 Share Posted April 29, 2014 Savtuh Chea, Please also post to us if you like. thanks RGDS, Leangkry Link to comment Share on other sites More sharing options...
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