Muthusankar 0 Posted November 11, 2019 Share Posted November 11, 2019 Dear ESET Team , Starting from Nov 7th we have received complaints from customers that our domain docs.zoho.com is blocked. One of the customer provided a screen shot, which mentions the ESET ENDPOINT ANTIVIRUS system's message. We have attached the same . It is our core domain and customers were using it excessively , please check and remove the warning as early as possible. We have checked in other online tools which results that we don't host any malicious content. Below are the reports , Virustotal : https://www.virustotal.com/gui/url/052c39561c3d8e79fb0aa0b89831af5201e64971d62d95feefb267e21bbc4644/detection Google Transparency report : https://transparencyreport.google.com/safe-browsing/search?url=docs.zoho.com We have sent an email to samples@eset.com also. Regards Muthusankar Webmaster , Zoho Corporation Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted November 11, 2019 Administrators Share Posted November 11, 2019 The domain was unblocked 3 days ago. Link to comment Share on other sites More sharing options...
Muthusankar 0 Posted November 12, 2019 Author Share Posted November 12, 2019 Dear Team , Can we know the reason for the block ? It will help us to improve our domain knowledge. Regards Muthusankar Webmaster , Zoho Corporation Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted November 12, 2019 Administrators Share Posted November 12, 2019 Probably there was phishing, docId=g5lg8c41174390e324ec19bfd730dcdf156c4. Link to comment Share on other sites More sharing options...
Muthusankar 0 Posted November 13, 2019 Author Share Posted November 13, 2019 Thank you ! We have blocked that user account . Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted November 13, 2019 Administrators Share Posted November 13, 2019 Some more IDs with phishing: hgbyb1856132d5b174fbb8ae2280547250106 hgbyb38e11986bc564e9a913374c9e4c62eef hgbybc3de0ad476e44ae28c738f1abbec8fc9 hhatwd4bd9f025b224d94880d4b30233ee6dadedew Link to comment Share on other sites More sharing options...
Tracy Brigham 0 Posted January 9, 2020 Share Posted January 9, 2020 We are trying to access Zoho.com/login and we are getting a block? It want let me insert the image Site which is being blocked Link to comment Share on other sites More sharing options...
Administrators Marcos 5,228 Posted January 10, 2020 Administrators Share Posted January 10, 2020 7 hours ago, Tracy Brigham said: We are trying to access Zoho.com/login and we are getting a block? The issue has been fixed. It was a different website which was blocked and subsequently caused the detection on the above mentioned site. Link to comment Share on other sites More sharing options...
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