Not scanning anything

[ricoip 0]

Nothing is scanning, menus like the pic above is blank

https://streamable.com/fv2ap

What is happening?

[Marcos 5,070]

Do you have the latest version of EIS 12.2.23 installed? Have you tried uninstalling it and installing it from scratch with default settings? If so, please provide logs collected with ESET Log Collector.

[ricoip 0]

3 hours ago, Marcos said:

Do you have the latest version of EIS 12.2.23 installed? Have you tried uninstalling it and installing it from scratch with default settings? If so, please provide logs collected with ESET Log Collector.

hi!

I got a Windows update. I installed it and everything is fine again.

Thanks for your help!