Syed Alsharah 0 Posted August 12, 2019 Share Posted August 12, 2019 My eset internet security is showing unable to upgrade Eset database. Please resolve this issue asap, as it has been going on for a month. I've got the licence key with me I'm a certified buyer. Thank You. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 12, 2019 Administrators Share Posted August 12, 2019 Please continue as follows: - enable advanced logging under Help and support -> Details for customer care - run update - stop logging - collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
Syed Alsharah 0 Posted August 12, 2019 Author Share Posted August 12, 2019 It isn't helping me, or I'm unable to do as according to the instructions. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted August 12, 2019 Administrators Share Posted August 12, 2019 Please upload ELC logs as I requested before. Link to comment Share on other sites More sharing options...
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