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download stop at 99%


oferyosef
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hi

i have eset endpoint antivirus v6.6.2078.5,  windows 7 pro 64 bit.

i try to download zip file ,pdf file and exe file from controll technic site and all the downloads stop at 99% for a while and then stop .

when i try to pause protection it didnt help, only after i go into the advance parameters and stop everything i could download the files.

i have also two windows update that i can not install ,it start download and then i get the fail massage , when i try to do all the above it didnt help.

how can i fix the eset so i the download want stop at 99% without stopping everything? 

can eset be the cause for me not succiding installing the windows update?

please help

thanks 

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7 hours ago, oferyosef said:

i try to download zip file ,pdf file and exe file from controll technic site and all the downloads stop at 99% for a while and then stop . 

What zip, pdf and exe files do you mean? What do you mean by "controll technic site" ?

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HI

I MEAN THAT I TRY TO DOWNLOAD FILES WITH THE EXTENSION OF  ZIP OR PDF OR EXE FROM OUR SUPPLAIER OF FREQUENCY CONVERTERS WEB PAGE.

THE FILES ARE SOFTWARE AND MANUAL FOR THEIR PRODUCTS.

I SEND THEM A MASSAGE AND THEY REPLAY THAT THE LINK THAT I USE FOR DOWNLOAD IS WORKING AND THE PROBLEM IS IN MY COMPUTER.

SO I TRY TO STOP THE ESET LIKE I WROTE IN THE PREVIOUS MAIL AND IT WORK.

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