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Posted

under 2016 outlook - Options/Add-ins..-- I see Eset outlook Add-in is under the list of disabled add-ins.   I see ESET OUTLOOK ADD-IN is under list of disabled add-ins.   I Klik Outlook add-in.  Add-ins available comes up.  Eset outlook add-is deselected.   Should it be selected??  Thanx.

Posted
1 hour ago, jems said:

I see ESET OUTLOOK ADD-IN is under list of disabled add-ins.

What is the reason given for it being disabled?

Posted

Under Outlook/Options/addins, at bottom L. of window i klik MANAGE

disabled items/go.

i get a box that has --  ADDIN:ESET. Outlook addin (eplgoutlook.dll)

The above is in twice.

A few months ago, i had ( no longer available person) set me up to receive outlook 365 from the company i was associated with. 

My personal license & what i use is Outlook 2106.

thanks for any help. :)

Posted
48 minutes ago, jems said:

i get a box that has --  ADDIN:ESET. Outlook addin (eplgoutlook.dll)

The above is in twice.

What is the status of each add-in; enabled or disabled?

Posted
17 hours ago, itman said:

What is the status of each add-in; enabled or disabled?

disabled.

image.thumb.png.c31182a19280ec24941aa4dec24c11db.png

Posted (edited)

Try this.

1. Go to the "Manage" section and mouse click on the down arrow.

2. Select "Disabled Items."

3. In the Disabled Items window, select the Eset Outlook add-in. Then click on the "Enable" button.

Close Outlook, wait for 5 seconds, then start it again.

 

Edited by itman
Posted

Thanks itman.  this is what i did (done) -

1. - Outlook/files/options/add-ins.   2. - Hilite Eset addon (was under disables items).   3. - at bottom of page - klik disabled items - THEN klik go.   4. - Klik enable.

And - bobs your uncle.  Thanks for your persistent help!!  Appreciated.

Posted
10 minutes ago, jems said:

And - bobs your uncle.  Thanks for your persistent help!!  Appreciated.

Also, manually verify that the Eset add-on is indeed enabled.

Posted

How do i manually verify...?

Posted (edited)
2 hours ago, jems said:

How do i manually verify...?

In my Outlook 2013 Eset has it's own tab at the top when it's enabled, like in the attached picture.

Capture.JPG

Edited by FeMaster
Corrected Outlook versoin
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