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Issue installing on fresh Win 7 PC


geofer
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I'm attempting to install ESET Endpoint Antivirus 6.6.2052.0 on a Dell Optiplex 3020 running Win 7 64-bit SP1.

It's a fresh install using the provided recovery disk. The computer is on a domain. Windows updates has not been run and the just basic drivers from Dell were installed. 

During the install portion of the program I get "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755." 

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Geofer, 

I'm just a network admin, but i have been doing some learning.  the installer is a windows MSI bootstrapped into an EXE.  Its probably the MSI error code you're getting back from it.  The list is here:

https://msdn.microsoft.com/en-us/library/windows/desktop/aa372835(v=vs.85).aspx

yours is this:

2755

Server returned unexpected error [2] attempting to install package [3].

 

I can tfigure out where the MSI installer log file writes to, but maybe it fires an even in the clients event log?

 

Best of luck,

JH

 

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