geofer 0 Posted November 2, 2017 Share Posted November 2, 2017 I'm attempting to install ESET Endpoint Antivirus 6.6.2052.0 on a Dell Optiplex 3020 running Win 7 64-bit SP1. It's a fresh install using the provided recovery disk. The computer is on a domain. Windows updates has not been run and the just basic drivers from Dell were installed. During the install portion of the program I get "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755." Link to comment Share on other sites More sharing options...
jhendrickson 0 Posted November 3, 2017 Share Posted November 3, 2017 Geofer, I'm just a network admin, but i have been doing some learning. the installer is a windows MSI bootstrapped into an EXE. Its probably the MSI error code you're getting back from it. The list is here: https://msdn.microsoft.com/en-us/library/windows/desktop/aa372835(v=vs.85).aspx yours is this: 2755 Server returned unexpected error [2] attempting to install package [3]. I can tfigure out where the MSI installer log file writes to, but maybe it fires an even in the clients event log? Best of luck, JH Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted November 3, 2017 Administrators Share Posted November 3, 2017 Please collect install logs as per the instructions at https://support.eset.com/kb406 and upload them here. Link to comment Share on other sites More sharing options...
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