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question about eset live grid


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elg shows me that red tag“malicious software” and found it 2 month ago,but i scan this file show me nothing, why?

 

and what is that means of “yellow tag”? threat level is unknown?

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I'd scan both with

https://www.virustotal.com/

and/or

hxxp://virusscan.jotti.org/

 

That'll give you a better picture of what those .exe are.

 

Go to Help in ESET Smart Security, then search for "Running processes" I'll copy and past it here:

 

Running processes displays the running programs or processes on your computer and keeps ESET immediately and continuously informed about new infiltrations. ESET Smart Security provides detailed information on running processes to protect users with ESET Live Grid technology.

Process – Image name of the program or process that is currently running on your computer. You can also use the Windows Task Manager to see all running processes on your computer. You can open Task Manager by right-clicking an empty area on the taskbar and then clicking Task Manager, or by pressing Ctrl+Shift+Esc on your keyboard.

Risk level – In most cases, ESET Smart Security and ESET Live Grid technology assign risk levels to objects (files, processes, registry keys, etc.) using a series of heuristic rules that examine the characteristics of each object and then weigh their potential for malicious activity. Based on these heuristics, objects are assigned a risk level from 1 – Fine (green) to 9 – Risky (red).

NOTE: Known applications marked as Fine (green) are definitely clean (whitelisted) and will be excluded from scanning, as this will improve the scanning speed of on-demand computer scan or Real-time file system protection on your computer.

Number of users – The number of users that use a given application. This information is gathered by ESET Live Grid technology.

Time of discovery – Period of time since the application was discovered by ESET Live Grid technology.

NOTE: When an application is marked as Unknown (orange) security level, it is not necessarily malicious software. Usually it is just a newer application. If you are not sure about the file, you can submit file for analysis to the ESET Virus Lab. If the file turns out to be a malicious application, its detection will be added to one of the upcoming updates.

Application name – The given name of a program or process.

Open in a new window – The running processes information will be opened in a new window.

By clicking a given application at the bottom, the following information will appear at the bottom of the window:

·File – Location of an application on your computer.

·File size – File size in B (bytes).

·File description – File characteristics based on the description from the operating system.

·Company name – Name of the vendor or application process.

·File version – Information from the application publisher.

·Product name – Application name and/or business name.

NOTE: Reputation can also be checked on files that do not act as running programs/processes mark files you want to check, right-click them and select Advanced options > Check File Reputation using ESET Live Grid.

 

 

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