Aletta 0 Posted February 14, 2017 Share Posted February 14, 2017 Good day I am testing out ESET Endpoint Security 6. I am trying to block google websites (e.g. Youtube), but the block only works on other web browser that Chrome. In other words Youtube is blocked on internet explorer, but Chrome overrides the block and still display Youtube. I have tried amny different options, but I just can seem to get the block working for Chrome. Other website blocks (e.g. Facebook, BBC News, etc.) works on Chrome. Any advice? Thank you in advance. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 14, 2017 Administrators Share Posted February 14, 2017 What version of Chrome do you use? 32 or 64-bit? Do you use blocking by category or by url? Do you have SSL/TLS scanning enabled? Link to comment Share on other sites More sharing options...
Aletta 0 Posted February 14, 2017 Author Share Posted February 14, 2017 Version 56.0.2924.8, 64-bit, I have tried blocking by using both category and url as well as adding *youtube* to the List of Blocked addresses in the Web Access protection tab. I do have SSL/TSL scanning enabled. It all works on other browsers, just not chrome. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 14, 2017 Administrators Share Posted February 14, 2017 I can't seem to reproduce it. Youtube is blocked if I add a block exception for my account in the Parental Control setup: Link to comment Share on other sites More sharing options...
Aletta 0 Posted February 14, 2017 Author Share Posted February 14, 2017 Can you maybe attach a screen shot of the settings that you applied in order to get that? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 14, 2017 Administrators Share Posted February 14, 2017 I merely added *youtube.com* to the exception list with the action set to Block. Although I tested it with ESS, it shouldn't be any different with Endpoint. Link to comment Share on other sites More sharing options...
Aletta 0 Posted February 14, 2017 Author Share Posted February 14, 2017 I can't seem to find the user accounts on the ESET Endpoint Security System. How do I get there? Link to comment Share on other sites More sharing options...
Michelle911 0 Posted February 14, 2017 Share Posted February 14, 2017 There is no user account in the business version, what you will have to do is enable the SSL/TSL protocol filtering under Advanced Setup - Web and email. Then you can add the address to a URL group of blocked addresses. Note of caution: I've been using this for some time now and some things will get blocked automatically and you'll have to put in exceptions for them - you won't know what they are until something doesn't work and then you have to trigger the interactive SSL/TSL filtering mode to find the addresses you need to allow. I have an Allowed URL group (moved to the top of the list) with things like quickbooks various addresses it needs, plus dropbox etc. I have not found a way around this, program exceptions don't seem to matter and no one else seems to know either. Link to comment Share on other sites More sharing options...
Aletta 0 Posted February 15, 2017 Author Share Posted February 15, 2017 8 hours ago, Michelle911 said: There is no user account in the business version, what you will have to do is enable the SSL/TSL protocol filtering under Advanced Setup - Web and email. Then you can add the address to a URL group of blocked addresses. Note of caution: I've been using this for some time now and some things will get blocked automatically and you'll have to put in exceptions for them - you won't know what they are until something doesn't work and then you have to trigger the interactive SSL/TSL filtering mode to find the addresses you need to allow. I have an Allowed URL group (moved to the top of the list) with things like quickbooks various addresses it needs, plus dropbox etc. I have not found a way around this, program exceptions don't seem to matter and no one else seems to know either. I have already done that, but it still does not work. Chrome overrides the block for all the google related websites (other websites like facebook, bbc news, etc. that is specified gets blocked unless it is a google related website). On the other web browsers the block works for all the set rules including the google related websites. Where can I report this bug? Link to comment Share on other sites More sharing options...
Michelle911 0 Posted February 15, 2017 Share Posted February 15, 2017 That is strange, make sure you don't have chrome excluded as an application anywhere and check the priority of your rules. Otherwise, I would open a support ticket. Are you applying rules directly in ESS or through ERA? Link to comment Share on other sites More sharing options...
Aletta 0 Posted February 16, 2017 Author Share Posted February 16, 2017 (edited) 19 hours ago, Michelle911 said: I'm applying the rules directly in EES. I also checked that chrome is not excluded from any checks possible. I still can block google related websites on google chrome. Edited February 16, 2017 by Aletta Link to comment Share on other sites More sharing options...
Michelle911 0 Posted February 16, 2017 Share Posted February 16, 2017 (edited) ESS S/B - EES - is Eset Enpoint Security and by that I mean opening the dashboard on each desktop or device ERA - is Eset Remote Administrator - this is a dashboard that shows all of your computers. You can do mass policies, tasks, etc Edited February 16, 2017 by Michelle911 spelling Link to comment Share on other sites More sharing options...
CCross 0 Posted November 28, 2017 Share Posted November 28, 2017 I'm experiencing the same issue with the web control in Chrome, did anybody get the solution for this? Link to comment Share on other sites More sharing options...
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