license failing to activate

[brendenward35 0]

Hi,

 

Does anyone know if there is any problems with the activation system as it won't let me activate my Esset antivirus software

 

Say could not reach activation server error message attached

 

 

Thanks

Brenden

 

 

[Marcos 4,931]

Are you able to open https://edf.eset.com/edf in a browser? A small xml should appear. Do you connect directly to the Internet or through a proxy server? Is there a firewall that might possibly block the installer from reaching ESET's servers?

[brendenward35 0]

All I get is error message

<ecp:message xmlns:ecp="hxxp://www.eset.com/2012/02/ecp">

<ecp:response>

<code>20101003</code>

<message>Unsupported Content-type: unknown</message>

</ecp:response>

</ecp:message>

[Marcos 4,931]

I'm gonna send you a pm with a special tool logs from which might shed more light.