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  1. Also with Strict Cleaning, a popup appears and the users connected must have choice an option what ESET will have to do, like: Delete / Clean ... The best option was select by default one of the options. We have this possibility ? https://i.imgsafe.org/45b6fb26ce.png
  2. Adapit, My problem is the same but the software that I am trying remove is Mcaffe Agent. Error: CSystemConnectorModule [Thread ca8]: SoftwareUninstallation: Uninstallation command exited with (0x643): (0x643), Erro fatal durante a instalação, see software-uninstall.log for more information located at: C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\
  3. Tks Tomas After update the ERA Server and the Agent the installation came back to do it.
  4. I install the server ERA last week, downladed at official site. - ESET Remote Administrator (Server), versão 6.1.444.0 - ESET Remote Administrator (WebConsole), versão 6.1.334.0 All new PC's connected were having this issue. It didn't receive any task from the eset server. The Firewall is desactivated. I didn't find anything more anormal on the log. Log: 2015-09-04 11:15:30 Information: CReplicationModule [Thread 950]: CStepProcessor: Starting worker thread 950 2015-09-04 11:15:30 Information: Kernel [Thread 7bc]: Started module CReplicationModule (used 28 KB) 2015-09-04 11
  5. We are having a problem on Remote Installation of Endpoint. The agent was installed successfully but when aplly a task for install EndPoint Antivirus, task fails. Looking for something on the log i found this: "Software installation failed: Package not found" Interesting because 20 PC's had the Endpoint install and reporting OK! 2015-09-04 10:32:52 Error: CReplicationModule [Thread ee0]: CReplicationManager: Failure of scenario (type=Regular, task_id='00000000-0000-0000-7005-000000000001', link='Automatic replication (REGULAR)' (00000000-0000-0000-7007-000000000001), current_step= [],
  6. Tks Tomas The activation was done successfully at afternoon.
  7. We are in a migration process do ESET in our company. I had installed in 10 PC's Windows, Activated and Update the defitions of database. Today when I tried to active Endpoin Antivirus the Task Failed all time. Reboot the PC, after the agent was restarted and didn't solve. Looking for something on the ERA Server Log i found this line: 2015-09-02 11:10:43 Error: LicenseModule [Thread 250]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [seatId=43cxxxxxxxxxxxxx-xxxxxxx-xxxxxx]. Error: CEcpCommunicator: Failed to send XML request message, error=20003 (failed
  8. Thanks for help. It works perfectly. Table Columns - Computer Name - Connect Users, Name Users - Connect Users, Complete Name Filter - Dinamic Group == "My Group"
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