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jduvillard

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About jduvillard

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  1. https://forum.eset.com/topic/5323-rogue-entries-in-era6/?hl=rogue I had the same problem, you can create a policy that only applies to the rogue sensor. In this policy you can then blacklist some known IP addresses under the IPv4 filter.
  2. Yes indeed! I was missing a Rogue Sensor policy which allowed me to blacklist the IP addresses of our printers and non-computer devices. This may not solve the original problem, but things are looking a lot more tidy now. Thank you Ben
  3. It sounds like I am the only person affected by these issues. Am I missing a trick here?
  4. Hello, ERA Version 6.1.444.0 installed on Windows Server 2008 R2 SP1 I have 2 issues with the rogue detection service: 1- As far as I can see, some computers in the list of rogue computers don't exist in any DHCP, DNS or AD tables. Where is the rogue information coming from? 2- I have many printers and routers in this list with the wrong name associated with the MAC addresses. When I move them to a Static Folder, they are removed from the rogue entry list (which is good), however as soon as I rename them in my static folder, they appear again in the rogue list. Any suggestion? JP
  5. I had at least 2 remote computers crashing every night for a month. Since I have installed KB2664888 on all our remote desktops 2 weeks ago, I have not had a single crash. Thank you for sharing LocknetSSmith
  6. Quick update. Nothing has so far worked apart from disabling File Open. So I will wait for EFSW 6.2 to be released.
  7. Thank you Marcos and Mitsol for the replies. Our backup is done on tape so I have now disabled the option "Real Time FS protection>Media to Scan>Removable media". I will keep you posted, whether this works or not. JP
  8. Update, in case someone has some new ideas: So far I have corrected the exclusions, which were incorrect: from C:\Program Files\Symantec\Backup Exec\ to C:\Program Files\Symantec\Backup Exec\*.* This didn't make any difference I have also tried: C:\Program Files\Symantec\Backup Exec\* Same result I have added all the Backup exe programs manually: C:\Program Files\Symantec\Backup Exec\beremote.exe , C:\Program Files\Symantec\Backup Exec\beserver.exe , etc... This didn't make any difference either The only thing that still makes a difference is by disabling the Scan on File Open Any thoughts?
  9. Hello, This is a follow up on this thread: https://forum.eset.com/topic/753-eset-file-security-backup-processes/ Our backup is slowed down to a point where people start arriving in the office before the backup is finished. The only solution I have found to work is by setting: Real-time file system protection > Scan On > File Open to disabled I would rather have exclusions in place, but excluding the Symantec programs path: E:\Program Files\Symantec\Backup Exec\ didn't work Has anyone found a solution for this? Many thanks Jean-Philippe P.S.: Our system is running ERA Agent 6.1.444.0 and File Security 6.0.12035.0 on Windows Server SBS 2008 SP2
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