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HSW

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Posts posted by HSW

  1. Hi,

     

    we have a device witch we had upgrade to a newer android version. After this no activation is possible and the infos of the mobile are the old ones (old OS, old Applications). The device still connect to the Server but no chance to to reset the eras entrys. Also delete in ERAS not helps, the mobile still connect again with the old data.

     

    Try to reinstall the ESET on the mobile -> connection ok but no activation.

     

    Any tips we could try? And please dont say contact your local Support :)

     

    thx HSW

  2. Hi,

     

    is it difficult to change the location of the SQL database?

    Actually we use the SQL Express 2008 from the integrated installer. We have performance problems with the reports. So i want to megrate to a 2012 Express or to a 2012 R2 SQL Server(if the Express is still not enough). How can i change the place from the database from ESET?

     

    We have ~600 clients, what are the recommended hardware specifications (RAM, CPU, OS Version)?

     

    thx for help

     

    HSW

  3. It's possible to block certain file attachments by type in ESET Mail Security v6 but with documents it's not possible as almost everybody receives legitimate emails with documents attached.

    Hi Marcos,

     

    yes this is true, but if the mail is already on the client, the mail security wont help.

     

    Is there a possibility to block spezial regards (with wild cards)?

  4. Hi,

     

    it would be nice to have a feature to block spam mails according to attachments (name or extensions) or block mails according to the regard. (with wildcards)

     

    Like "Your bill from:*****". So we will have the chance to block new unknown spam/virus mails like it is since last week.

     

    Every day a mass of spam mails with risky DOC attachments.

     

    thanks HSW

  5. FYI

     

    I am testing actual some clients with the EES, actual all WIN7 Clients dont have the problem with the notification, like the EEA Win7 Clients. I will check this more but Need some days. Possibly some others can check this too.

     

    FYI

    I have testing more clients with EES and Win7 and no one hast the probleme like with EEA!

    So the problem must be the EEA Engine (not the remote agent or the ERAS)

  6. Is there really a need to use these modules if the computer don't have Internet access ? You could use a component-based installation and choose not to install these components at all. As for web access protection, you wrote that it has no logging and that the alert message cannot be customized which is not true.

    Hi Marcos,

     

    i wont write when ist no need for this ... we get many different USB Storages from external customers and ist not secure to let them in the internal network without scanning. So we create clients with non admin rights and restrict connections to 1 Server to upload data. The ESET must be possible to get updates, GPOs must work, Windows updates must be possible, some product updates also. Some Connections to customer pages are also allowed (so there is a connection to Internet but with many restrictions). So there is a need...

     

    to the second: web access can be locked to eras, i only see the feature for web protection? Say me where! Also the custom massage, is only in the web protection. If there is a way, dont say only "its not true" help us as "customer" and say where!

     

    thx

  7. Hi i want to create a policy for clients with no internet Access except for some company pages.

     

    For this i have 3 possibilitys (please correct me if i wrong or you see more)

     

    1.) Web Access protections:

    PRO:

    - I can create a allowed config with some sites like *eset*.*

    - I can block all others pages with *

    CONTRA:

    - no logging to server

    - no possibility to show user a custom made info (like Support adress or telephone number)

     

    2.) Web controll:

    PRO

    - logging to Server

    - possibility to Show user a custom made info (like support adress or telephone number)

    CONTRA:

    -  I can't create a allowed config with some sites like *eset*.*, i must Setup all sites like www.eset.com, www.eset2.com, .... -> this is :(

    - only possibility to exclude all other sites is to create a roule on categories + block all -> ist not so fine but ok, i can deal with this

     

    3.) Personal Firewall

    PRO

    - Limit Protokolls to 80,8080,443

    - exclusions for some applications

    CONTRA

    - only possible to exceptions with IP Adresses and ranges (try to exclude TeamViewer -> 200 Servers, many ranges...-> why no www.eset.com exceptions???)

     

    It is possible to have only the pro sites of this?

     

     

    thx HSW

     

  8. Hi it is possible to create a group, where all assets witch has found a virus activity in the last 30mins?

     

    Reason for this question: We actualy have a infection of PCs where ESET find only the files, which the virus create but not the virus self.

    It would be nice to automaticly delimit this devices over a dynamic group (cancel connection to Internet and network shares over eset endpoint security policy, i know to create such a policy)

    But for this it must be possible to create a dynamic group not only for active threads.

     

    Other possibility will be a automatic quarantine zone in ESET, where ESET locked such device until a admin release it.

     

    thx for help

     

    HSW

  9. Hi,

     

    we actual test this over our ERAS V6

    Realy nice features :) we give this a try in our company.

     

    But before we have some questions :)

     

    1.) We have trouble to get the "find" working. All other commands work (lock, siren,...) but "find" task  failed every try. (Location unavailable)

    The android telefon is active with location and wlan and LTE.

    The policy anti theft is active (all Features)

    Any tips what problem we have?

     

    2.) We try to use the application block Feature -> we block a application  and the eset on the mobile shows correct: blocked application

    BUT:

    - the user can still start the application

    - it is not possible to send a uninstall Task from eras

     

    Is this normal or must we Setup something more?

     

    thx for Infos :)

     

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