[ERA 6 Notifications - Format Issues]

I am also looking for more %VARIABLES% - is there ANY documentation for these more complex configurations in ERA6?!  We seem to be spending a lot of time in ERA6 trying to figure out how to mirror our v5 environment so we can move into production.

 

Thanks

 

I also look for more Informations

%GENERATED_MESSAGE% could not be all!?

 

@ ESET Team:If you want, that some USers test your Software, provide more informations for us!

[Email Alerts for Lost & Found Clients]

Will be nice but actually not possible, only for dynamic Groups.

[ERA V6 Active Threats Count]

 

This is not working in many case. Why i can't delete such entries in the remote console? I had multiple Clients and start 5 times or more a full deep scan form eras -> successfull -> no Change on eras (local the Client is ok)

The only thing what work for me: delete quarantine -> Uninstall eset local on the Client -> delete all entries on the Client -> delete Client on eras -> reinstall eset ... not a realy good Workaround...

 

I hope there is a easier way in the future, to correct such entries on the eras manualy?

 

I assume you're referring to threats listed in the Threat window, right? What I was talking about were active threats reported in ERA.

 

 

 

The threat records in the threat logs can be muted (marked as resolved) manually once you have taken care of the threat. Once muted, they will turn from red to black & white:

 

era6_threats_resolved.png

 

Please elaborate more on what doesn't work for you. We will consider resolving found threats automatically if running a full disk scan doesn't yield any active threats.

 

 

I will test it the next time, actually no active threads (and yes i mean active threads and not the other "counter" and the Client was cleaned by eras)

It could be, a bug of the old Version (i update the Server and the Test Clients after this appears the first time)

[How to configure Rogue detection sensor for different IP Ranges]

You need to have RD Sensor installed in each subnet. It sends information about detected computers via agent installed on the same machine. I assume synchronization with AD is not an option, otherwise you'd already be using it.

 

Thanks this Information is helpfull.

[How to configure Rogue detection sensor for different IP Ranges]

Hi,

 

we have multiple ip-ranges and rogue dont detect/check all, is there a way to configure this manually?

The informations in the database are not realy much for this.

[ERA V6 Active Threats Count]

Hi,

 

 

To reset the number of active threats, a full (In-depth scan) needs to be started via ERA on the target computer(s). If you have cleaned a threat manually, you can mute the appropriate alert.

 

This is not working in many case. Why i can't delete such entries in the remote console? I had multiple Clients and start 5 times or more a full deep scan form eras -> successfull -> no Change on eras (local the Client is ok)

The only thing what work for me: delete quarantine -> Uninstall eset local on the Client -> delete all entries on the Client -> delete Client on eras -> reinstall eset ... not a realy good Workaround...

 

I hope there is a easier way in the future, to correct such entries on the eras manualy?

[Alternativ Notification like Eras V5 Notification Manager]

Hi,

 

i need some informations.

 

In the old Version of Eras V5 there was a possibility to create a log File if a event triggers.

 

A log file could be create like this:

 

Clientlist: %CLIENT_LIST%

Server: %PRIMARY_SERVER_NAME%

Logfile: %LOG_LIST%

 

We Need this to Trigger some actions (like scripts etc.)

Is there a way to do this in the V6 Version?

 

 

 

Thanks for help

 

HSW