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Supreme Auto City

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  1. Upvote
    Supreme Auto City gave kudos to Marcos in How can I get rid of Foodme virus?   
    What browser do you use? Please post a screenshot of push notification settings:
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  2. Upvote
    Supreme Auto City gave kudos to cutting_edgetech in Forum Feedback   
    I love the new forum, and it's layout. It looks very professional, and it's easy to navigate. In my opinion it's very well organized, and provides easy access to whatever one may be looking for. Someone brand new to the forum should be able to navigate the site with ease.
     
    I do have some advice to provide an even better user experience. There should be a section on the forum with instructions on how to submit infected links, phishing sites, and malware samples to Eset. NOD 32 allows one to submit a suspicious file, false positive, or other sample from withing NOD 32 itself.  Someone new to Eset may not know this though so list instructions for reporting suspicous files in the thread as well.  All information related to reporting threats should be in one centralized location. Also list instructions for reporting infected links, and phishing sites to Eset. I see no where for doing this within NOD 32 itself. All instructions for reporting any type of threat should be in one centralized location. Not having this information easy to find will only hurt Eset. Allow your users / fan base to help you! We want to help you. I've been using Eset for many years, and I myself have much difficulty finding this information on the site. I looked for an address with instruction on how to submit a suspected infected site yesterday, but was unable to find it on Eset's website. I would like to see a dedicated section for this on the forum. Provide all this information in a thread, and then close the thread.
  3. Upvote
    Supreme Auto City gave kudos to cutting_edgetech in Forum Feedback   
    Thanks for the update Foneil! I better bookmark those links now so I want have to look for them later on. I always try to send new threats to Eset, and Webroot since I use their products.
  4. Upvote
    Supreme Auto City gave kudos to foneil in Forum Feedback   
    Thanks for the feedback @cutting_edgetech. We are working on improving and streamlining the process for submitting infected links, phishing sites, malware samples and false positives. We will definitely keep you informed of the changes we implement.
     
    For now, we have the following resources for submitting suspicious files:
     
    In the Malware Finding and Cleaning subforum there is a Pinned thread titled ESET Has Blocked My Site - What To Do?. This subforum and thread encompasses all the ways users have to submit this content. The primary location on ESET.com for submitting malware, and for instructions, is the ESET Knowledgebase: How do I submit a virus, website or potential false positive sample to ESET's lab? Additionally, you wrote that you couldn't find the information after searching on "Eset's website", can you provide a few more details about where and how you searched, becauset the ESET Knowledgebase article linked above (SOLN141) should have resulted in your search.
     
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