johnosheridan

Hi, well I must say NO, total silence. In the mean time, I have changed my firewall, and the problem has disappeared, further I have changed my anti virus software on one of the apple and the new one detected immediately a trojan that was missed by Cybersecurity Pro. I am using reset since I don't know how many years, 20 odd years even when they were windows only. I still have my sub paid until the end of 20 but I am disappointed and will not renewed. Seems the service and efficiency went down the drain

Hi, experiencing the same behaviour on an iMac on a home network, I am not using VPN, have set this network as "Public" not sure what to do with it. Eset CSP 6.7.900.0 and Mac OS 10.14.6. Is this a normal / regular Apple activity as I never saw that before???

Hi, crash happen again and again while browsing in safari with iPhoto, mail and finder app open, crash happen while saving an image from google search. As far as I am concern, these crashes always happen in the same circumstances and with the same app open. Regards John Here is the report Anonymous UUID: 802ECEA3-E7A9-781A-8077-CD7626E72EE6 Mon Jun 16 15:04:19 2014 panic(cpu 6 caller 0xffffff8010dc6776): "Spinlock acquisition timed out: lock=0xffffff805365d060, lock owner thread=0xffffff8053356e30, current_thread: 0xffffff8051f77590, lock owner active on CPU 0xffffffff, current owner: 0xffffff8053356e30"@/SourceCache/xnu/xnu-2422.100.13/osfmk/i386/locks_i386.c:365 Backtrace (CPU 6), Frame : Return Address 0xffffff83ba923ef0 : 0xffffff8010a22fa9 0xffffff83ba923f70 : 0xffffff8010dc6776 0xffffff83ba923fb0 : 0xffffff8010ad7127 BSD process name corresponding to current thread: esets_proxy Mac OS version: 13D65 Kernel version: Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64 Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E Kernel slide: 0x0000000010800000 Kernel text base: 0xffffff8010a00000 System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61) System uptime in nanoseconds: 17399902622985 last loaded kext at 16368669003: com.eset.kext.esets_kac 600.00.91f01 (addr 0xffffff7f9302c000, size 94208) loaded kexts: com.eset.kext.esets_kac 600.00.91f01 com.eset.kext.esets_pfw 600.00.91f01 com.Perfect.Driver.SystemAudioRecorder 1.0.0 com.Cycling74.driver.Soundflower 1.6.6 com.apple.driver.AppleBluetoothMultitouch 80.14 com.apple.driver.AppleUSBCDC 4.2.1b5 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.filesystems.autofs 3.0 com.apple.iokit.IOBluetoothSerialManager 4.2.4f1 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleGraphicsDevicePolicy 3.5.26 com.apple.driver.AppleMikeyDriver 2.6.1f2 com.apple.driver.AppleHDAHardwareConfigDriver 2.6.1f2 com.apple.driver.AppleHDA 2.6.1f2 com.apple.driver.AGPM 100.14.15 com.apple.driver.ApplePlatformEnabler 2.0.9d1 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.AudioAUUC 1.60 com.apple.driver.AppleUpstreamUserClient 3.5.13 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.driver.AppleMuxControl 3.5.26 com.apple.driver.AppleIntelHD5000Graphics 8.2.6 com.apple.iokit.IOBluetoothUSBDFU 4.2.4f1 com.apple.GeForce 8.2.6 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleBacklight 170.3.5 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1 com.apple.driver.AppleMCCSControl 1.1.12 com.apple.driver.AppleThunderboltIP 1.1.2 com.apple.driver.AppleLPC 1.7.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleSMCLMU 2.0.4d1 com.apple.driver.AppleIntelMCEReporter 104 com.apple.nvidia.NVDAStartup 8.2.6 com.apple.driver.AppleIntelFramebufferAzul 8.2.6 com.apple.iokit.SCSITaskUserClient 3.6.6 com.apple.driver.AppleUSBODD 3.4.1 com.apple.driver.CoreStorageFsck 380 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.BootCache 35 com.apple.driver.AppleUSBHub 666.4.0 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.5.1 com.apple.driver.AppleSDXC 1.5.2 com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2 com.apple.driver.AirPort.Brcm4360 831.21.63 com.apple.driver.AppleAHCIPort 3.0.0 com.apple.driver.AppleUSBXHCI 677.4.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleACPIButtons 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 2.0 com.apple.driver.AppleAPIC 1.7 com.apple.nke.applicationfirewall 153 com.apple.security.quarantine 3 com.apple.driver.AppleBluetoothHIDKeyboard 170.15 com.apple.driver.AppleHIDKeyboard 170.15 com.apple.driver.IOBluetoothHIDDriver 4.2.4f1 com.apple.driver.AppleMultitouchDriver 245.13 com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6 com.apple.kext.triggers 1.0 com.apple.iokit.IOSerialFamily 10.0.7 com.apple.driver.DspFuncLib 2.6.1f2 com.apple.vecLib.kext 1.0.0 com.apple.iokit.IOAudioFamily 1.9.7fc2 com.apple.kext.OSvKernDSPLib 1.14 com.apple.iokit.IOBluetoothFamily 4.2.4f1 com.apple.driver.AppleGraphicsControl 3.5.26 com.apple.iokit.IOSurface 91.1 com.apple.iokit.IOAcceleratorFamily 98.20 com.apple.nvidia.driver.NVDAGK100Hal 8.2.6 com.apple.nvidia.driver.NVDAResman 8.2.6 com.apple.driver.AppleBacklightExpert 1.0.4 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1 com.apple.driver.AppleSMBusController 1.0.11d1 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.IOPlatformPluginFamily 5.7.0d11 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.driver.AppleHDAController 2.6.1f2 com.apple.iokit.IOHDAFamily 2.6.1f2 com.apple.driver.AppleSMC 3.1.8 com.apple.AppleGraphicsDeviceControl 3.5.26 com.apple.iokit.IOAcceleratorFamily2 98.20 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.driver.AppleThunderboltEDMSink 2.1.3 com.apple.iokit.IOUSBHIDDriver 660.4.0 com.apple.driver.AppleUSBMergeNub 650.4.0 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6 com.apple.iokit.IOBDStorageFamily 1.7 com.apple.iokit.IODVDStorageFamily 1.7.1 com.apple.iokit.IOCDStorageFamily 1.7.1 com.apple.iokit.IOUSBMassStorageClass 3.6.0 com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6 com.apple.driver.AppleUSBComposite 656.4.1 com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7 com.apple.driver.AppleThunderboltDPInAdapter 3.1.7 com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7 com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5 com.apple.driver.CoreStorage 380 com.apple.iokit.IOUSBUserClient 660.4.2 com.apple.driver.AppleThunderboltNHI 2.0.1 com.apple.iokit.IOThunderboltFamily 3.2.7 com.apple.iokit.IOEthernetAVBController 1.0.3b4 com.apple.iokit.IO80211Family 630.35 com.apple.driver.mDNSOffloadUserClient 1.0.1b5 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOAHCIFamily 2.6.5 com.apple.iokit.IOUSBFamily 677.4.0 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 278.11 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 7 com.apple.driver.AppleKeyStore 2 com.apple.driver.DiskImages 371.1 com.apple.iokit.IOStorageFamily 1.9 com.apple.iokit.IOReportFamily 23 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 2.0 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 com.apple.kec.pthread 1 Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2 Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393746313630304700000000 Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393746313630304700000000 Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393746313630304700000000 Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x85F7, 0x483634314755393746313630304700000000 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63) Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: APPLE SSD SD0128F, 121.33 GB Serial ATA Device: APPLE HDD ST3000DM001, 3 TB USB Device: FaceTime HD Camera (Built-in) USB Device: BRCM20702 Hub USB Device: Bluetooth USB Host Controller USB Device: Hub USB Device: Mercury Elite Pro USB Device: Griffin PowerMate USB Device: Apple USB SuperDrive Thunderbolt Bus: iMac, Apple Inc., 23.10

Hi, I am experiencing the very same problem, crash and restart, it seems it always happen when using Safari and other soft together. BSD process name corresponding to current thread: esets_proxy, iMac late 2013, OS X 10.9.3 [13D65], all updates applied including latest Safari. It started with version 9 of Cyber Security Pro, never had the problem with earlier versions. My wife which only does basic processes [mail or Skype or safari web browsing], no multi-tasking, on her iMac never experienced this problem. She has a similar software setup. This is really annoying and since this problem is going on for some time I would have expected to have a solution by now. Never had an Eset problem before and I use their programs for many many years. I have removed the program and re-dowload and re-install it, even tried to disable web security without success; the problem is still there. I found out going again through all these pages that eset is requesting to send more logs, I will next time.

Hi, I have noticed a blockage trying to visit a multi media installer website the other day. Checking on eset cyber security pro, I found this virus quarantined 3 times. Here is the log content 21/03/14 17:12:50 HTTP filter archive hxxp:// www.connectmult imedia.com.au JS/Agent.NKW trojan connection terminated - quarantined 747john 21/03/14 17:11:51 HTTP filter archive hxxp:// www.connectmultimedia.c om.au JS/Agent.NKW trojan connection terminated - quarantined 747john 21/03/14 17:11:16 HTTP filter archive hxxp:// www.connectmultimedia.co.au/hom e-page JS/Agent.NKW trojan connection terminated - quarantined 747john I am doing a smart scan now, if negative, can I suppose it didn't spread into my computers, all Mac Mavericks V.10.9.3, all protected by Eset CP 6.0.9.1 Any information about this threat would be welcome, thanks, John

Same problem with me in same conditions, mavericks and eset latest versions