shocked
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Posts posted by shocked
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i have also noticed similar lines in the logs. i guess, it's because some files might act like zip files.
eg. files that contain other files inside them. thus it found 2 and it cleaned 3.so it unpacked the files and cleaned as necessary.
there is no need to worry as it doesn't leave any malware behind. perhaps a moderator or someone with better knowledge can explain it better
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Yes, of course, but I suspect after a certain amount of time the computer was installed, those useless rules could pile up and slow down ESET firewall responsiveness.
Am I wrong?
i suppose there won't be an issue like that. if it were to slow down the program in any way, i'm sure the development team would have implemented a relevant feature/option.
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that is very unfortunate. i suggest to download and install the latest version of Eset Smart Security, as it introduces and contains new and enhanced features to protect from these kinds of attacks.
in your title you mention Nod32 and in the post Smart Security.either way i will give you the links to each program and download the one you use.
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after all, if the XY application is no longer present in the pc, the rule won't have any effect at all.
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i'm afraid i can't answer that. even if you are working to a large company those things shouldn't bother you. the I.T (Information Technology) department takes care of installations and other similar stuff.
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the "tests" that those labs perform are not reflected in the real world scenarios.
for example. they might bombard the computer to be tested with hundreds of viruses/malware in a matter of minutes, in order to test how good a specified AV works.
the real end user won't get hundreds or maybe thousands of viruses in such a short time. if a user is very careful to the sites he visits, he might never get infected with anything.
it's best not to pay so much attention to the sites that perform tests to prove which AV is the best. and yes, the mechanism you mentioned, will detect anything it can detect and it will count as detected malware.
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the home versions of Eset products don't need to be deactivated in order to perform a hdd format and reinstall the OS of the pc.
once you do the format and reinstall the OS, install again the desired product (smart Security or Nod32) and type your license.
the program will automatically activate again.
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you do know that some time soon, v5 will stop getting updates to virus definitions, right? or even worse, it's already stopped getting support.
see this table
hxxp://support.eset.com/kb3678/
v5 has reached it's end of life.
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if you click the Open next to the Open diagnostics folder, it will open the folder where those files are located, delete them to regain the lost hdd space. if windows asks your permission to delete them, confirm it and they will be gone in a few seconds.
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as Marcos said, this setting once enabled it logs enormous data of network traffic for diagnostic and troubleshooting purposes only.
it's only meant to be enabled when the Support personnel tells you to.
to disable it, open the main program and press F5,(or go to Setup and then to Advanced Setup in the down right corner) then go to Tools > Diagnostics and disable the options shown in the image.
as for the Modules folder, it's normal to be a little bit bigger in size. it contains all the necessary files for the AV to work correctly.
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did you check the spam or junk folder?
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i visited the page and the icon link with the SSL enabled, and they both load and work (although i don't understand French)
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it's normal to see some older components. if there is no known issue or new feature to be implemented, there won't be a new update to that module(s).
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you mean the program opens by itself?
i'd recommend to uninstall and reinstall it, as the settings might be corrupted.
follow the instructions here to remove and reinstall the program.
if you don't know your serial number/license key, contact support and they will send it to you.
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are you using Windows 10? it's possible that due to the new Windows Update system that W10 has, those updates will never appear to you, like it did in older Windows versions.
it also might be some drivers for your web camera or printer.
if however you use Windows 10 there is nothing to worry about, all updates are installed automatically.
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for the average user, the default settings will work just fine.
even if you mess them, there is always a "reset to default" button somewhere there, that will restore them to the default state immediately.
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MS announced that they'll release an update to the W10 App that resides in the taskbar. that update will include a "Decline Offer" option.
hxxp://www.winbeta.org/news/microsoft-changing-confusing-windows-10-upgrade-prompt-criticism
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can you please tell why you use such an old version?
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hello, and welcome to the forum.
my advise is not to download files of unknown origin or purpose. even if you download something that looks suspicious, don't double-click/run it. it might be a simple and harmless app or a malicious application that can record and send to the developer/hacker everything you type, and as a result it will steal all your passwords to the websites you visit. (email, bank, facebook, etc.)
i'm sure now that you reported it, Eset will take care of it.
next time follow these articles to try and remove the virus/malicious app from your pc, or report it to the Eset Team.
hxxp://support.eset.com/en_EN/kb2505/
hxxp://support.eset.com/kb141/
also don't forger to make regular backups to an external hard drive to minimize the possibility of losing important data.
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But it is good to know - dont trust ESET update mechanism (complicated, unefective and fragile)
in fact there is nothing you can 100% trust. nothing is perfect and everything has it's minor or major flaws.
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any news so far?
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i would suggest to reset to default the firewall settings.
open the main program window and go to setup > advanced setup (located at the bottom right) > personal firewall.
then i suggest to click the arrows to revert the firewall to default settings.
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however if i manually run the SysInspector (via the command the ELC use) it will complete and create the appropriate log just fine.
the thing is, that it "freezes" when the ELC runs the command of the SysInspector.
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Marcos, i think i found the cause as to why the ELC won't complete quick. i created a thread of my findings.
when sysinspector is checked in ELC it takes forever to complete.
check this. i'll stop hijacking the thread now
Product Update Ended With An Error
in Malware Finding and Cleaning
Posted
and if you don't know where to find Eset Online Scanner, here it is.
hxxp://download.eset.com/special/eos/esetonlinescanner_enu.exe