Most Valued Members shocked 60 Posted January 12, 2016 Most Valued Members Share Posted January 12, 2016 when i use the ELC and select all the artifacts, it never completes, even after several hours. i discovered that when the ESET SysInspector Log entry in the ELC is selected it stalls the whole progress. i don't know if these might help. [3:23:42 πμ] ESET Log Collector v2.0.6.0 (26/10/2015)[3:23:42 πμ] Copyright © 1992-2015 ESET, spol. s r.o. All rights reserved.[3:23:42 πμ][3:23:42 πμ] Detected product type: ess[3:24:13 πμ] ==============================[3:24:13 πμ] ESET logs collection mode: Original binary from disk[3:24:13 πμ] Number of days to collect target files and log records for: 30[3:24:13 πμ] Saving metadata to C:\Users\alexios\AppData\Local\Temp\met20A9.tmp[3:24:13 πμ] Adding file: C:\Users\alexios\AppData\Local\Temp\met20A9.tmp -> metadata.txt[3:24:13 πμ] Adding file: C:\Users\alexios\AppData\Local\Temp\met20BA.tmp -> info.xml[3:24:13 πμ] SysInspector log:[3:24:13 πμ] SysInspector log is being generated...[3:24:13 πμ] "C:\Program Files\ESET\ESET Smart Security\SysInspector.exe" /silent /gen="C:\Users\alexios\AppData\Local\Temp\met2118.tmp.xml" Temp.zip Link to comment Share on other sites More sharing options...
Most Valued Members shocked 60 Posted January 12, 2016 Author Most Valued Members Share Posted January 12, 2016 however if i manually run the SysInspector (via the command the ELC use) it will complete and create the appropriate log just fine. the thing is, that it "freezes" when the ELC runs the command of the SysInspector. Link to comment Share on other sites More sharing options...
Most Valued Members shocked 60 Posted January 21, 2016 Author Most Valued Members Share Posted January 21, 2016 any news so far? Link to comment Share on other sites More sharing options...
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