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ESET SysInspector Log entry in the ELC stalls the entire process


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when i use the ELC and select all the artifacts, it never completes, even after several hours.

i discovered that when the ESET SysInspector Log entry in the ELC is selected it stalls the whole progress.

 

i don't know if these might help.

 

[3:23:42 πμ] ESET Log Collector v2.0.6.0 (26/10/2015)
[3:23:42 πμ] Copyright © 1992-2015 ESET, spol. s r.o. All rights reserved.
[3:23:42 πμ]
[3:23:42 πμ] Detected product type: ess
[3:24:13 πμ] ==============================
[3:24:13 πμ] ESET logs collection mode: Original binary from disk
[3:24:13 πμ] Number of days to collect target files and log records for: 30
[3:24:13 πμ] Saving metadata to C:\Users\alexios\AppData\Local\Temp\met20A9.tmp
[3:24:13 πμ] Adding file: C:\Users\alexios\AppData\Local\Temp\met20A9.tmp -> metadata.txt
[3:24:13 πμ] Adding file: C:\Users\alexios\AppData\Local\Temp\met20BA.tmp -> info.xml
[3:24:13 πμ] SysInspector log:
[3:24:13 πμ] SysInspector log is being generated...
[3:24:13 πμ] "C:\Program Files\ESET\ESET Smart Security\SysInspector.exe" /silent /gen="C:\Users\alexios\AppData\Local\Temp\met2118.tmp.xml"
 

Temp.zip

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however if i manually run the SysInspector (via the command the ELC use) it will complete and create the appropriate log just fine.

the thing is, that it "freezes" when the ELC runs the command of the SysInspector.

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