SimonC

https://support.eset.com/en/alert8484-eset-support-of-macos-sonoma-14-and-internet-connectivity-issue

Hi we are affected by this issue, all of our macs with 7.3.3600 installed needed a restart after the reboot get the communication error popup and the console says Product is installed but it is not running.  Attempting to reinstall 7.3 or 7.4 fails from the console.

But this was because of an eset update. MacOS was not updated. 

We're encountering two issues with v.7.3 upgrades:
As with some previous versions, despite the fact we have the same policy set to not display or report Web Protection and Anti-Phishing Protection being disabled, the GUI shows an error state for these two disabled components. We've intentionally disabled these components and do not want it reported in the GUI. This seems to get broken with every other upgrade. The Web&Email proxy is again breaking the Internet connection during installation. This of course generates a number of support calls.

We have started to see this issue with internet access being broken.  We don't have auto update enabled and our devices have started to install it.  So far a reinstall of the product seems to fix the issue.  Is there a fix coming to 7.3?  How can I stop the auto updates we haven't enabled?

A new version of Endpoint 10.0.2045 which will address also this bug is going to be released soon.  You can get it now by switching to the pre-release update channel.
P_EESW-9479