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SimonC

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About SimonC

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    U.K.
  1. Hi we are affected by this issue, all of our macs with 7.3.3600 installed needed a restart after the reboot get the communication error popup and the console says Product is installed but it is not running. Attempting to reinstall 7.3 or 7.4 fails from the console.
  2. We have started to see this issue with internet access being broken. We don't have auto update enabled and our devices have started to install it. So far a reinstall of the product seems to fix the issue. Is there a fix coming to 7.3? How can I stop the auto updates we haven't enabled?
  3. We have noticed this issue on our devices. Is this a known issue is there a fix?
  4. Hi we have implemented the policy recommended here to block child processes from Office processes. We are running Endpoint Antivirus 7.1.2053.0 https://support.eset.com/kb6119/ We are finding mixed results across our windows machines, we have only one policy with the setting as described but some devices are being blocked from opening jpg files but others are not. We have changed the default jpg viewer without success. We have tested on various versions of Office and Windows 10 and can find nothing in common in devices which fail to open jpgs. PDFS are not blocked on any device which I would expect to be. Does anyone else have experience of this issue? Any solutions? Thanks Simon
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