j-gray 35 Posted June 7, 2023 Share Posted June 7, 2023 We're encountering two issues with v.7.3 upgrades: As with some previous versions, despite the fact we have the same policy set to not display or report Web Protection and Anti-Phishing Protection being disabled, the GUI shows an error state for these two disabled components. We've intentionally disabled these components and do not want it reported in the GUI. This seems to get broken with every other upgrade. The Web&Email proxy is again breaking the Internet connection during installation. This of course generates a number of support calls. SimonC 1 Link to comment Share on other sites More sharing options...
SimonC 2 Posted June 13, 2023 Share Posted June 13, 2023 We have started to see this issue with internet access being broken. We don't have auto update enabled and our devices have started to install it. So far a reinstall of the product seems to fix the issue. Is there a fix coming to 7.3? How can I stop the auto updates we haven't enabled? j-gray 1 Link to comment Share on other sites More sharing options...
j-gray 35 Posted June 13, 2023 Author Share Posted June 13, 2023 11 minutes ago, SimonC said: We have started to see this issue with internet access being broken. We don't have auto update enabled and our devices have started to install it. So far a reinstall of the product seems to fix the issue. Is there a fix coming to 7.3? How can I stop the auto updates we haven't enabled? Good question. We don't have auto-updates enabled either, yet some are automatically updating. Not sure how or why. We've also found that the only way to restore network connectivity is to uninstall/reinstall the AV. It's all quite random. Our entire install base is on 7.2.1600, so this would seem to be a minor upgrade but it's causing significant issues. Link to comment Share on other sites More sharing options...
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