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ujjawalgk

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ujjawalgk last won the day on August 10 2017

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  1. Its better if you post this as a separate discussion. In this thread no ESET admin has provided any solution. My issue got resolved by reinstalling. Maybe there might be multiple issues in your case.
  2. Hello, I had purchased ESET Mobile License Key and activated the same for a full year. Recently I had to format my phone and as a result eset got uninstalled. Now, I am not able to recover the license key I had used for activation. It is linked to my email ID, where I got an email stating - thank you for purchasing full year of ESET mobile SS, but the email doesn't have any key. I went to ESET website for recovering my license key, filled in my email id, got the email as 'Thank you for activating ESET Mobile Security for Android' but no license key. How do I figure out the license key used for ESET Mobile. Thanks
  3. Hello, ESET details are as follows: Product name: ESET Internet Security Product version: 10.1.219.0 Operating system: Windows 10 Home Single Language (64-bit) Machine: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz The issue I am facing is: whenever I run a Custom Scan->In-depth Scan, it takes about 5 hours to complete. Thats a very long duration. The earlier version of EIS that i had, it used to be completed in about 2 hours. I have reinstalled EIS twice, but still issue has remained. Any help would be appreciated to resolve this. Regards
  4. I couldn't find the solution myself. But, what i did was I reinstalled the ESET internet security. That fixed my problem. So, uninstall the current Eset that you have, download the installer and install again.
  5. Hello, ESET details are as follows: Product name: ESET Internet Security Product version: 10.1.210.0 Operating system: Windows 10 Home Single Language (64-bit) Machine: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz I installed windows update : KB4022716 on my laptop yesterday(28/06/2017) and post the update ESET internet security is showing "Webcam protection is non-functional" error. I restarted the PC but still the problem was not solved. Kindly help to resolve the issue. I have attached the ESET logs as well. Thanks eis_logs.zip
  6. Hello, I currently have Eset Smart Security v9 running on my laptop. [Win 10/ 64-bit]. I need to upgrade to Eset v10 released recently. I need to download which version : Smart Security Premium or Internet Security for continuation of my license. Thanks for the help!
  7. Hello, I did as you told. I went to regedit and deleted 'EscState' file. When i restarted my PC in normal boot up, my 'security and maintenance' tab was now recognising Eset SS as antivirus tool and had switched off Windows Defender as Eset ss was monitoring it. Solved my problem. Thank you very much for your help.
  8. I have Eset smart security v 9.0.396.0 installed. I updated windows 10 to v 1607 recently(64 bit). After the update, I am facing problem regarding eset ss. I have windows defender which I have disabled, but it keeps switching on after a period of time. So, it leads to clashes between Eset and defender, as both will be turned on at the same time. Under 'security and maintenance' tab, it doesn't show eset as available anti virus, but shows defender. How do I set eset in above case? And does defender eset clash matters?
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