ujjawalgk
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ujjawalgk last won the day on August 10 2017
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Mobile Security - Unable to recover License Key
ujjawalgk replied to ujjawalgk's topic in ESET Products for Mobile Devices
My issue got resolved. Contacted ESET Customer Care. -
Hello, I had purchased ESET Mobile License Key and activated the same for a full year. Recently I had to format my phone and as a result eset got uninstalled. Now, I am not able to recover the license key I had used for activation. It is linked to my email ID, where I got an email stating - thank you for purchasing full year of ESET mobile SS, but the email doesn't have any key. I went to ESET website for recovering my license key, filled in my email id, got the email as 'Thank you for activating ESET Mobile Security for Android' but no license key. How do I figure out the license key used for ESET Mobile. Thanks
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Hello, ESET details are as follows: Product name: ESET Internet Security Product version: 10.1.219.0 Operating system: Windows 10 Home Single Language (64-bit) Machine: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz The issue I am facing is: whenever I run a Custom Scan->In-depth Scan, it takes about 5 hours to complete. Thats a very long duration. The earlier version of EIS that i had, it used to be completed in about 2 hours. I have reinstalled EIS twice, but still issue has remained. Any help would be appreciated to resolve this. Regards
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Hello, ESET details are as follows: Product name: ESET Internet Security Product version: 10.1.210.0 Operating system: Windows 10 Home Single Language (64-bit) Machine: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz I installed windows update : KB4022716 on my laptop yesterday(28/06/2017) and post the update ESET internet security is showing "Webcam protection is non-functional" error. I restarted the PC but still the problem was not solved. Kindly help to resolve the issue. I have attached the ESET logs as well. Thanks eis_logs.zip
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Hello, I did as you told. I went to regedit and deleted 'EscState' file. When i restarted my PC in normal boot up, my 'security and maintenance' tab was now recognising Eset SS as antivirus tool and had switched off Windows Defender as Eset ss was monitoring it. Solved my problem. Thank you very much for your help.
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I have Eset smart security v 9.0.396.0 installed. I updated windows 10 to v 1607 recently(64 bit). After the update, I am facing problem regarding eset ss. I have windows defender which I have disabled, but it keeps switching on after a period of time. So, it leads to clashes between Eset and defender, as both will be turned on at the same time. Under 'security and maintenance' tab, it doesn't show eset as available anti virus, but shows defender. How do I set eset in above case? And does defender eset clash matters?