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cutting_edgetech

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Kudos

  1. Upvote
    cutting_edgetech gave kudos to NewbyUser in No option to disabled License Auto-Renew !   
    Such shady auto renewal policies are unethical, and possibly illegal in some countries.
  2. Upvote
    cutting_edgetech gave kudos to itman in No option to disabled License Auto-Renew !   
    First, verify your credit card data has been deleted from both your Eset eStore account and your myEset.com account.
    When I likewise did my Eset license renewal via EIS GUI option, it set up a myEset.com account w/o my permission and set it to auto renewal! Also stored in that myEset account is the credit card number used for the purchase. Given all the security issues with myEset.com accounts being hacked, I also deleted the myEset.com account.
    I for one have had it with Eset's overly aggressive license renewal/management crap. It's just "one more nail added to the Eset coffin" in regards to terminating the future use of this product.
  3. Upvote
    cutting_edgetech received kudos from NewbyUser in No option to disabled License Auto-Renew !   
    I'm going to type this post again. I have the worst luck with this forum! I hit backspace to correct a typo in my post and Firefox went to the previous page I had visited, and I lost my entire post!!!! This has happened so many times on this forum! I have over 5000 post on Wilders and it has never happened on Wilders. The most annoying thing! I think i'm jinxed on this forum.
    The user should be given the option to opt out of auto-renewal when they purchase a license and it should be easy to see. Also, it is confusing on where to go to opt out of auto-renewal once you have been enrolled. I thought myeset.com would be the place to opt out since that is the site for managing License and Devices. I wasted a lot of time looking for an option to opt out of auto-renewal on myeset.com. I finally found the option to opt out of auto-renewal on store.eset.com. It only gave me the option to opt out for the license I had just purchased. My old license still reported that it was set up for auto-renewal within the Eset Application.  I never was able to find any option on either website to disable auto-renewal for my old license.

     Please read my last response to itman above for more information and one possible solution for this problem. That will save me from having to type everything again.
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