glassponge 0 Posted May 26, 2016 Share Posted May 26, 2016 (edited) I received the program update 9 for nod32 antivirus on my laptop but not my desktop(dunno why desktop updates its definitions fine). On my laptop is where the main problem lies, nod32 rocognizes hxxp://iir.blizzard.com:3724/submit/BNET_APP as an html/scrinject.B trojan, which a trojan it is not, but an html/scrinject sure i can see. This happens everytime the battle.net launcher is opened or running. while running the launcher continuously tries again and nod32 continues to block it even if i add an exception for the launcher and the url above. other than the exceptions ive tried reinstalls of not only nod32 but my blizzard stuff to (diablo 3 world of warcraft heroes of the storm) cleared cache on both all of my browsers ( IE, EDGE, FIREFOX) cleared my system cache did a full restart (windows 10 here it doesnt clear temp files on shutdown). The only resolution ive found, that i find to be unacceptable, is disable nod32 completely while using one of the above programs. Next with Steam. Nod32 blocks any communication involving the store. Sure i can open it login and play games, but i get frequent pop ups while steam is open. I was able to fix this by adding an exception for the Steam application not the url. Once again i find this unacceptable. It works on my desktop still running nod32 8. What changed? Ive been an eset customer since I was 16 when i found eset to be less tasking and more reliable to systems Im 29 now and not looking to change it up, any help would be greatly appreciated. Im a network man by trade and just hoping i missed something stupid. Thanks Edited May 26, 2016 by TomasP link removed Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted May 26, 2016 Administrators Share Posted May 26, 2016 Hello, please download and run ESET Log Collector as per the instructions at hxxp://support.eset.sk/kb3466/. Also select "Recently quarantined files" and collect logs. When done, submit the output to samples[at]eset.com along with a brief description. Link to comment Share on other sites More sharing options...
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