Guest black007 Posted July 15, 2013 Share Posted July 15, 2013 Hello I have some comments for the laboratory ESET I see the delay in responding to update the database and analysis Because every day do I send new samples for analysis does not find any response from the laboratory Why this delay NB I send samples after making sure it's 100% infected I hope to speed up the analysis team and larger work Because the infected files and the laboratory can not detect this malware Link to comment Share on other sites More sharing options...
Administrators Marcos 4,713 Posted July 15, 2013 Administrators Share Posted July 15, 2013 Basically all relevant samples are processed quickly. We're seeing a lot of "rubbish" being sent to the viruslab so without checking your samples it's impossible to tell if that's the reason why your samples haven't been processed yet. Feel free to PM me your email address so that I can check out your samples. Link to comment Share on other sites More sharing options...
Guest black007 Posted July 15, 2013 Share Posted July 15, 2013 Basically all relevant samples are processed quickly. We're seeing a lot of "rubbish" being sent to the viruslab so without checking your samples it's impossible to tell if that's the reason why your samples haven't been processed yet. Feel free to PM me your email address so that I can check out your samples. ok how can i send my samples to your email i cannot put my email public Link to comment Share on other sites More sharing options...
Administrators Marcos 4,713 Posted July 16, 2013 Administrators Share Posted July 16, 2013 You can send me a pm. However, this option is probably available only after registration on this forum. Link to comment Share on other sites More sharing options...
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