android3 0 Posted March 25, 2015 Share Posted March 25, 2015 The mobile security listed a process named demo stub as a threat (wateh B) variant and category is trojan. The security app says demo stub is a system program and cannot be removed. Is this a false alarm? I have attached a copy to this thread Link to post Share on other sites
ESET Support tmartinez 0 Posted March 25, 2015 ESET Support Share Posted March 25, 2015 Hello, Our MRL team already knows and is working on this issue, thank you for your report. We'll let you know with any findings. In the meantime, since EMS cannot disable applications (at least not currently), we recommend one of the following options: 1) If app cannot be uninstalled (like pre-installed software) or wouldn't like to contact device vendor or operator then we recommend to disable application (if supported by phone). To do this, enter phone settings -> Apps (or Application Manager) -> All applications -> Locate and select/open application -> Disable (or uninstall updates, then disable). That will make the application inactive (the icon will also disappear from menu). 2) Whitelist application via EMS so that is not report it. Thanks! Link to post Share on other sites
paran01d_andr01d 0 Posted March 25, 2015 Share Posted March 25, 2015 (edited) "Error: demo stub is a system application and cannot be uninstalled." The process can't be found or stopped either. Being security-conscience, I don't download bogus (or hardly any) apps to my phone and have pretty strong security standards. I have multiple malware scanners that are picking up nothing; could this be a false-positive? Edited March 25, 2015 by paran01d_andr01d Link to post Share on other sites
ESET Support tmartinez 0 Posted March 25, 2015 ESET Support Share Posted March 25, 2015 Malware lab is currently looking into this issue. Hopefully we'll have an answer for you soon. Thank you for your understanding. Link to post Share on other sites
android3 0 Posted March 25, 2015 Author Share Posted March 25, 2015 I did ran malwarebytes and there was no detection of demo stub as a trojan. I have whitelisted demo stub until a resolution from ESET. Thanks for your suggestion. Link to post Share on other sites
ESET Support tmartinez 0 Posted March 25, 2015 ESET Support Share Posted March 25, 2015 It has been confirmed as a FP by our MRL team. The fix will be released in next VSD update Thank you for cooperation. Link to post Share on other sites
android3 0 Posted March 25, 2015 Author Share Posted March 25, 2015 The only two options l have after whitelisting the app is delete and quarantine. How can l remove it from the ignore list Link to post Share on other sites
ESET Support tmartinez 0 Posted March 26, 2015 ESET Support Share Posted March 26, 2015 That will require of the following two additional steps: -from Ignored Threats list, select the "Quarantine" option -go to Quarantine list then select the "Restore" option Hope this helps. Link to post Share on other sites
Solution android3 0 Posted March 26, 2015 Author Solution Share Posted March 26, 2015 I tried, but got the message, demo stub is a system application and cannnot be uninstalled Link to post Share on other sites
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