ESET Insiders gisuck 10 Posted 17 hours ago ESET Insiders Share Posted 17 hours ago (edited) My computer just did an in place product update to Cybersecurity 8, and the wizard now states that I need to enable ESET Full Disk Access even though it already has it. Edited 17 hours ago by gisuck Screenshot wasn't added AlterMann and AnthonyQ 2 Quote Link to comment Share on other sites More sharing options...
AlterMann 0 Posted 11 hours ago Share Posted 11 hours ago with macOS Sequoia.0.1 too. sorry, Japanese. Quote Link to comment Share on other sites More sharing options...
ESET Insiders gisuck 10 Posted 10 hours ago Author ESET Insiders Share Posted 10 hours ago Tried a complete reinstall. It installed 7, upgraded to 8 and then encountered the same issue. I tried clicking on the + and adding the ESET application, but that also didn't work. Filed a ticket with support. AlterMann 1 Quote Link to comment Share on other sites More sharing options...
AlterMann 0 Posted 10 hours ago Share Posted 10 hours ago (edited) I try clear install. 1. uninstall ver.8 "ESET Real-time File System Protection"(OFF) Remains on System Preference>Privacy & Security>Full Disk Access 2. "ESET Real-time File System Protection" delete on System Preference>Privacy & Security>Full Disk Access. use "-". 3. install ver.8. Onboarding.app ended without any problems. From this, I imagine that macOS will not be able to recognize that "ESET Real-time File System Protection" has become new, macOS will not be able to grant permissions, and Onboarding.app will not progress. The uninstaller also has a bug that cannot uninstall "ESET Real-time File System Protection". Edited 10 hours ago by AlterMann Quote Link to comment Share on other sites More sharing options...
AlterMann 0 Posted 8 hours ago Share Posted 8 hours ago Over time, full disk access rights are lost. Is it a bug on the macOS Sequoia side? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,327 Posted 6 hours ago Administrators Share Posted 6 hours ago According to your description of the issue, it sounds like the same bug in macOS that was in macOS Sonoma: https://support.eset.com/en/kb8709. Those who are experiencing the issue, are you able to fix it by following the instructions in the above KB? Quote Link to comment Share on other sites More sharing options...
ESET Insiders gisuck 10 Posted 1 hour ago Author ESET Insiders Share Posted 1 hour ago I've tried adding the application, it didn't work. The KB does not list where the extension is installed so I can try reinstalling that. Still not able to detect full disk access. Quote Link to comment Share on other sites More sharing options...
AnthonyQ 55 Posted 1 hour ago Share Posted 1 hour ago I installed ESET V8 from scratch and I also encountered this problem... Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,327 Posted 1 hour ago Administrators Share Posted 1 hour ago There have been several FDA-related bugs reported in the past, e.g. https://www.threatdown.com/blog/macos-ventura-bug-disables-security-software/. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.