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Search for and delete specific emails from all user mailboxes


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We are switching to ESET Cloud Office Security from another email security product.  Previously using the other product, we had the ability to search all mailboxes for specific emails (i.e. phishing emails) and delete them from the user's mailbox.  I'm curious if ESET Cloud Office Security has the ability to do anything similar.  Thanks!

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  • ESET Staff

Hi @mrking and thank you for using ESET Cloud Office Security. ECOS currently does not have this function, but we are planning to add it in the future.

Since you have already used this before I would like to hear your feedback - what is your preferred way of searching for these emails? Was it by message id or sender, or subject?

Thank you

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  • 1 month later...

Sorry for the delay in responding.  Previously, we were able to search by various criteria such as subject, keyword, sender, recipient, etc.  This helped us when someone reported a phishing email to search for and retrieve similar emails from other email boxes and retrieve them before someone opens an email and clicks a link, etc.  

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