ajhmd 0 Posted October 26, 2022 Share Posted October 26, 2022 I am new to ESET and received this email yesterday evening. Is this a "normal" email? Should I click on the links? Or should I report it as phishing? I'm using my computer as I'm writing this - so obviously not stolen or lost. Here's the body of the message from that email: Hello,ESET Anti-Theft has recorded suspicious activity on your device (edited for security). Someone has logged on the device using the Phantom Account. If you don't know the location of the device, sign in to your ESET HOME account at https://anti-theft.eset.com and confirm it as Missing. ESET Anti-Theft will start monitoring the activity on the device to help you find out its position.Your ESET Team Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 26, 2022 Administrators Share Posted October 26, 2022 I assume you have marked the device as missing and somebody logged into the phantom account, didn't they? Link to comment Share on other sites More sharing options...
ajhmd 0 Posted October 26, 2022 Author Share Posted October 26, 2022 No. In fact, I didn't do anything like that. It just came out of the blue. Link to comment Share on other sites More sharing options...
ajhmd 0 Posted October 26, 2022 Author Share Posted October 26, 2022 Speaking of "phantom accounts". How does the phantom account function work? Could you refer me to a user manual for that function? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 26, 2022 Administrators Share Posted October 26, 2022 Somebody logged in the phantom account "Jaydee Hxxxxl". More information about Anti-Theft can be found in the online help:https://help.eset.com/home_eset/en-US/antitheft_issue_no_fakeuseraccount.html?antitheft.html Link to comment Share on other sites More sharing options...
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