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Posted

Hello,
After logging in my computer is blocked on a white screen (see attached) for 3-4 minutes. This is related to eset because I don't have the problem anymore when I uninstall it. I solved the problem like that for several weeks and unfortunately it came back yesterday and I had to uninstall again. Didn't had this issue with win10. Only after the upgrade.

Thanks for your help

8xh8l9m91fs71.jpg

  • Administrators
Posted

Do you use default program settings without any custom HIPS rules? Does disabling HIPS and rebooting the machine make a difference?

  • 3 weeks later...
Posted

Hi sorry for the delay. I tried to reset my pc and reinstall windows 11. It work between nov 21 and today. And same today unfortunately ! White screen when starting the computer.

I use the default settings.

  • Administrators
Posted

If the issue is gone after uninstalling ESET and recurs after reinstalling it, please raise a support ticket for further troubleshooting.

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