ESET webconsole error

[TRJflash 0]

Good afternoon when I try to log in to the web console I get the following error

*version : 8.1.221.0*
*locale : en_US*
*user.agent : Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 YaBrowser/21.9.1.684 Yowser/2.5 Safari/537.36 (safari)*
*document : https://172.17.193.207/era/webconsole/3F3ECFB0E1D118CFEF3F84610BD90928.cache.html*
*url: https://172.17.193.207/era/webconsole/*
        
*error: *
An uncaught exception has occurred! (" "Error ")
@     at o (https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:128:266893) @
@     at Object.fromError (https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:179:105102) @
@     at https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:179:95019 @
@     at s (https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:147:288748) @
@     at Generator._invoke (https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:147:288501) @
@     at Generator.throw (https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:147:289107) @
@     at h (https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:130:15518) @
@     at l (https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:130:16018) @
@     at https://172.17.193.207/era/webconsole/static/js/main.628ed004.cache.js:130:10195" @ 

 

In the log, an entry appears in this case

 

2021-10-19 04:53:14 Error: Network Module [Thread 4f8]: Error reported by Job Scheduler[Name:Dns job scheduler for network operation]. Error message is:Sending dns request failed with: The network folder is unavailable. For information about resolving network problems, refer to the Windows Help System
2021-10-19 04:53:14 Error: Network Module [Thread b9 c]: Error reported by Job Scheduler[Name:Dns job scheduler for network operation]. Error message is:Sending dns request failed with: The network folder is unavailable. For information about resolving network problems, refer to the Windows Help System
2021-10-19 04:53:14 Error: Network Module [Thread2444]: Error reported by Job Scheduler[Name:Dns job scheduler for network operation]. Error message is:Sending dns request failed with: The network folder is unavailable. For information about resolving network problems, refer to the Windows Help System

 

Which network folder is he trying to get into, or is there a problem with something else. I tried to do the installation both on the domain PC and on a non-domain machine

[Marcos 5,074]

Please raise a support ticket, probably HAR files will be needed for perusal.