Eset Internet Security 14.2.10.0 deletes exclusion list when it is updated from previous version

[Ted Harris 0]

Hello,

Eset Internet Security (x64) updated to version 14.2.10.0 and deleted my exclusion list.  Also, I cannot restore the previous list from an earlier Eset settings backup I made.  I can save and restore exclusion lists that I make with 14.2.10.0 itself. 

This has happened on two PCs.

I am wondering if the update to 14.2.10.0 deleted any other settings I had.

I am running Windows 10 Pro x64 with all of the latest updates on both PCs.

Thank you for your help.

[Marcos 5,259]

Thanks for the heads-up, we'll investigate the issue.