JacoLange 0 Posted January 31, 2021 Share Posted January 31, 2021 Hi Everyone, I am trying to use the Web Control to block website Categories. I suspect it got something to do with the user list. On this page https://help.eset.com/ees/8/en-US/idh_config_parental_rule_edit_dlg.html it states When no user is entered the rule is applied for all users. This does not seem to block anything here is the rule And here is the policy Many thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted January 31, 2021 Administrators Share Posted January 31, 2021 Can the client communicate via UDP on port 53535 with ESET's servers? If you are unsure: - enable advanced Web control logging in the advanced setup -> Tools -> Diagnostics - reproduce the issue - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
JacoLange 0 Posted February 2, 2021 Author Share Posted February 2, 2021 Thanks that solved the problem Opening port UDP/53535 on firewall I can see the logs on the PC, Will it be possible to get those logs to the ESMC for all the denies? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted February 2, 2021 Administrators Share Posted February 2, 2021 You can configure the desired Web Control rules with Warning severity so that they are reported to ESET PROTECT. If you want to find out on which machines host resolution fails, create a rule for the Not resolved category and set the Warning severity. In ESET PROTECT you can create then a report for Web Control: Link to comment Share on other sites More sharing options...
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