ESET Decryption by policy isn't working

[Mr.Gains 4]

Hello I have a client computer that's running the current updated version products below. I removed the EFDE policy, then applied a decryption policy (disable encryption). The client is showing the decryption policy as actual, and encryption is active. I had the client reboot to just be sure, and still no changes. Only thing I can think of doing using registry editor for 'ESET FDE AIS Service'. Reason for this change is because we're migrating to a new console, so we have to decrypt the systems then encrypt them again on the new console.

ESET Endpoint Security 7.3.2044.0
ESET Full Disk Encryption 1.2.1.6
ESET Management Agent 7.2.1266.0