Fausto 0 Posted October 22, 2020 Posted October 22, 2020 Hello, I installed eset security management center on virtualbox.I see server on main panel, but i have problem with other computers. Created installer with agent and installed on my pc but he don't show on computers list.In status overview is located Rogue computers found: 28 together with pc, on which is agent. I tried installed agent on two other pc, but still not connected to ESMC.I need help.
Administrators Marcos 5,725 Posted October 22, 2020 Administrators Posted October 22, 2020 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html for possible errors. You can also upload it here.
Administrators Marcos 5,725 Posted October 22, 2020 Administrators Posted October 22, 2020 Are you able to ping "ESMC" from the client? If not, it might be an issue with DNS that the hostname doesn't resolve.
Fausto 0 Posted October 22, 2020 Author Posted October 22, 2020 It's weird.I cant able to ping but i have access to ESMC through adress IP.
Administrators Solution Marcos 5,725 Posted October 22, 2020 Administrators Solution Posted October 22, 2020 You can re-deploy agent with P_HOSTNAME set to the IP address of the ESMC server. Edit the agent live installer ESMCAgentInstaller.bat and enter the IP address on the line commencing with "echo.P_HOSTNAME=". This assumes that the peer server certificate contains the IP address of the ESMC server or * in the CN. Fausto 1
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