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Eset Nod 32 Antivirus, and Internet connection problem


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Hello everyone. I have been using eset products for almost a year both at my pc and smart phone. Lately, I've started to experience kind of weird internet connection issues.

Whenever I start to play an online game, upload a file or whenever more than 3 device connects to my internet network, my internet connection would  suddenly drops off for  5 to 10 minutes. 

One day my desktop rig stopped connecting totally. As a film editor I have to upload/download enormous size of footages and attend to online meetings with production crew about the projects and I was at the middle one of them  so I had to solve this issue quickly.

First I contacted to internet provider so they checked all the connections. That costed me almos 4 days but still they could not find anything. The technician suggested that it might be related to a technical failure of my router so I rapidly bought a new vdsl router and set it up.

Interestingly now I was able to connect internet with my phone and laptop but still I couldn't connect via my editing rig. The difference between my editing rig and my laptop was the eset antivirus. So I tried to disable all the protection/firewall/ scans, basically every piece of protection eset provided me. Nothing changed. I have already tried to reset my network properties at the eset guidelines. I also disabled windows 10 firewall in that process and used provided cmd commands by eset guidelines to fix the issue.

At this point I gave up and delete the eset antivirus and guess what? THAT WORKED. Suprisingly, after that I tried to use my old router and still my internet was perfectly fine! 

Eset Antivirus was not only blocking my internet but also messing with my router and dropping off whole internet connection for the other devices!


So a question has to be asked. Is Eset Antivirus still reliable way of protection? I would say no. I still have a bought key that I can use but I really don't want to risk my workflow or internet.

My disappointment is immeasurable for Eset and my whole workflow for the week is ruined.

So if you are planning to buy an eset product and if internet connection is a vital aspect of your life, please think twice before buying it.

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Does the issue return if you install the latest v13.2 from scratch with default settings? Does temporarily disabling protocol filtering in the advanced setup make a difference? Do you use Windows 10 or older Windows OS?

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5 hours ago, Marcos said:

Does the issue return if you install the latest v13.2 from scratch with default settings? Does temporarily disabling protocol filtering in the advanced setup make a difference? Do you use Windows 10 or older Windows OS?

I will try it next week and post here. At the moment any issue related my internet connection really puts my work into risk.

Disabling protocol filtering only gave me a chance to connect internet just before eset starts itself after I reboot my pc. So basically after I reboot my rig if I manage to open my internet browser before eset antivirus starts I was able to connect but once eset's process starts it is gone.

I use the latest build of windows 10 version 2004 / 19041.450

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