KEVIN-SHAH 0 Posted July 22, 2020 Share Posted July 22, 2020 i accessed to a website that is detected to have malware or virus. Eset blocked it OK,right? i get a notification that the website (URL)has been blocked its annoying when we are doing some important work. please tell me a solution to stop it permanently. thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 22, 2020 Administrators Share Posted July 22, 2020 Unfortunately you didn't enclose the url. Nevertheless, this forum is not intended for disputing detections or url blocks. Please follow the instructions at https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab. Link to comment Share on other sites More sharing options...
KEVIN-SHAH 0 Posted July 22, 2020 Author Share Posted July 22, 2020 How shall i enclose it? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 22, 2020 Administrators Share Posted July 22, 2020 Email it to samples[at]eset.com as per the instructions above and ask if the block is legitimate or FP. Link to comment Share on other sites More sharing options...
KEVIN-SHAH 0 Posted July 22, 2020 Author Share Posted July 22, 2020 (edited) ok what do u mean by legitimate or FP? Edited July 22, 2020 by KEVIN-SHAH Link to comment Share on other sites More sharing options...
KEVIN-SHAH 0 Posted July 22, 2020 Author Share Posted July 22, 2020 Sir as a new computer user I cannot do all that stuff. Any other solution? Link to comment Share on other sites More sharing options...
KEVIN-SHAH 0 Posted July 22, 2020 Author Share Posted July 22, 2020 (edited) Edited July 22, 2020 by KEVIN-SHAH ocean of games 5th last Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 22, 2020 Administrators Share Posted July 22, 2020 The block seems to be correct, d1k3dpebxhgqjc.cloudfront.net is Win32/DealPly PUA related (checked abroakegame.com) Link to comment Share on other sites More sharing options...
KEVIN-SHAH 0 Posted July 22, 2020 Author Share Posted July 22, 2020 (edited) I know its an infected website. But how do I stop the same notification coming everyday. Yet I entered the site once. PLEASE HELP Edited July 22, 2020 by KEVIN-SHAH Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 22, 2020 Administrators Share Posted July 22, 2020 Please provide ELC logs as per How do I use ESET Log Collector? KEVIN-SHAH 1 Link to comment Share on other sites More sharing options...
KEVIN-SHAH 0 Posted July 22, 2020 Author Share Posted July 22, 2020 (edited) Sir here is the log. eis_logs.zip see it Edited July 22, 2020 by KEVIN-SHAH Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted July 22, 2020 Administrators Share Posted July 22, 2020 You have a trial license. A full license is required for ESET staff to assist you with malware removal. The logs showed that one of the urls was accessed by Chrome and the other one by Opera. There was just one block logged today and 2 yesterday so it's not that the urls would be blocked repeatedly. You should observe what websites you open shortly before the detection or block is triggered and simply do not visit those sites. Link to comment Share on other sites More sharing options...
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