carolhjj 0 Posted January 22, 2020 Share Posted January 22, 2020 I noticed a strange account on the bottom of my startup screen and received an email from Eset reporting suspicious activity on the phantom account. I assured Eset that my laptop had not been stolen. Then I deleted the account and changed my Microsoft Windows account password. Since I very rarely take my laptop out of the house, I went to Eset and deleted the anti-theft account. Is there anything else I should do? Should I reinstate the anti-theft account or let it alone unless I take the laptop out of the house? I ran an Eset system scan and nothing wrong was found but I am afraid that a hacker could probably get into the rest of my laptop somehow through the phantom account. How would a hacker even know I have a phantom account? As you may see, I don't know much about this stuff. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,231 Posted January 22, 2020 Administrators Share Posted January 22, 2020 Logging in the phantom account is considered a suspicious operation. Check the device in the AT portal https://anti-theft.eset.com and create a phantom account if recommended under Optimization: If you want AT to work effectively in case of a theft, keep the phantom account created. Link to comment Share on other sites More sharing options...
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