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About carolhjj

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  1. I noticed a strange account on the bottom of my startup screen and received an email from Eset reporting suspicious activity on the phantom account. I assured Eset that my laptop had not been stolen. Then I deleted the account and changed my Microsoft Windows account password. Since I very rarely take my laptop out of the house, I went to Eset and deleted the anti-theft account. Is there anything else I should do? Should I reinstate the anti-theft account or let it alone unless I take the laptop out of the house? I ran an Eset system scan and nothing wrong was found but I am afraid that a hacker could probably get into the rest of my laptop somehow through the phantom account. How would a hacker even know I have a phantom account? As you may see, I don't know much about this stuff.
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