davidenco 1 Posted October 14, 2019 Share Posted October 14, 2019 All our servers and clients are failing to update via ESMC. The ESMC logs are displaying a lot of HTTP 401 and HTTP 502 errors, but only since around 13:00 today. Is this a global issue that you're aware of? ESMC has been rebooted and the proxy cache cleared but to no avail. 10.1.1.51 - - [14/Oct/2019:16:00:24 +0100] "HEAD hxxp://update.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:24 +0100] "HEAD hxxp://um09.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:24 +0100] "HEAD hxxp://um11.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" 10.1.1.85 - - [14/Oct/2019:16:00:25 +0100] "CONNECT edf.eset.com:443 HTTP/1.1" 200 - "-" "-" 10.1.1.51 - - [14/Oct/2019:16:00:25 +0100] "HEAD hxxp://91.228.166.13/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:26 +0100] "HEAD hxxp://um02.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:27 +0100] "HEAD hxxp://um07.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 401 - "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:28 +0100] "GET hxxp://um07.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 487 "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:30 +0100] "GET hxxp://um07.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 487 "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:31 +0100] "HEAD hxxp://um05.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:31 +0100] "HEAD hxxp://38.90.226.39/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" 10.1.1.51 - - [14/Oct/2019:16:00:33 +0100] "HEAD hxxp://um03.eset.com/eset_upd/ep7/dll/update.ver.signed HTTP/1.1" 502 - "-" "EEA Update (**SNIP**)" Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted October 14, 2019 Administrators Share Posted October 14, 2019 Update servers are currently under a heavier load due to a bigger update of the advanced learning machine module. We expect the situation to calm down soon. We continue to work on improvements to prevent high server loads causing download errors. Link to comment Share on other sites More sharing options...
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