Techi 0 Posted September 7, 2017 Share Posted September 7, 2017 Hi, I created weekly on demand scan to be conducted on the Eset Remote administrator for all the Clients. But the settings are not getting applied on the clients and it is not scanning as specified. Also some clients are not connecting to the Eset Remote Administrator to get the updated settings. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,714 Posted September 7, 2017 Administrators Share Posted September 7, 2017 Do you use ERA v5 or ERA v6? If the latter, does C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html show any error on clients that ceased to connect to ERAS? As for the scans, do those client still connect to ERAS? Did you change settings for the on-demand scan profile that you actually used for the scan task? Link to comment Share on other sites More sharing options...
Techi 0 Posted September 7, 2017 Author Share Posted September 7, 2017 ERA v6. I have attached the LOG screen of the third System in the picture. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,714 Posted September 7, 2017 Administrators Share Posted September 7, 2017 I assume the above was not taken from a computer that hasn't been connecting to ERAS, wasn't it? I'm referring to your statement: ""Also some clients are not connecting to the Eset Remote Administrator to get the updated settings." As for the problem with settings not being applied, please shoot a video or provide screen shots to illustrate what exactly you did and what doesn't work. Link to comment Share on other sites More sharing options...
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