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Threat Log is empty


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I'm using ERAC 5.0.511.0 and my Threat Log tab is empty. All other tabs have information populated. If I connect to my ESET server using RDP, the Threat Log tab has data in the ERAC. Can someone steer me in the right direction to correct this behavior?

 

Thanks,

Paul I.

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post-1994-0-42094100-1382113489_thumb.jpg

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Hello sinigri,

 

Based on the screenshots you provided, it appears the Remote Administrator Console on your workstation is displaying only the data from the last 7 days.

Please adjust this filter setting to a longer time-frame. For instance, try using the setting Do not limit time.

 

Please see the screenshot below for the location of this filter.

 

post-970-0-72642700-1382370738_thumb.jpg

 

Thank you,

ChadH

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