PRB 0 Posted October 15, 2013 Share Posted October 15, 2013 I have the latest 5.0.2214.4 Endpoint Antivirus installed on two Windows 7 x64 machines. One of these was installed from new and has no issues. The second machine (mine) was installed as an upgrade from 5.0.2126. This starts off with memory usage of around 90,000K (similar to the other pc) but after the scheduled scan takes place memory usage increases to around 300,000K. As a result I have to reboot every week - which is annoying. I have about 40 other machines requiring an upgrade - which clearly isn't going to happen until I find a solution to this problem! Is this a known issue and if so is there a workaround available? Phil Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted October 15, 2013 Administrators Share Posted October 15, 2013 Please create a dump of ekrn.exe via the Task manager (Create Dump File) when you notice a memory leak, compress it, upload it to a safe location. When done, drop me a pm with the download link. Link to comment Share on other sites More sharing options...
PRB 0 Posted October 21, 2013 Author Share Posted October 21, 2013 pm sent. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted December 5, 2013 Administrators Share Posted December 5, 2013 Hello, could you please check if the problem persists after updating from pre-release servers which should download and load the archive module 1186 ? Link to comment Share on other sites More sharing options...
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