beancounter
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Posts posted by beancounter
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Repeated just in case.
OK. I went back to the store that sold the laptop to me. The Mcafee version is 14.0.1122. The lockup only occurred after I rebooted with an active WiFi connection. I could only get in to uninstall Mcafee after disabling the WiFi connection.
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OK. I went back to the store that sold the laptop to me. The Mcafee version is 14.0.1122. The lockup only occurred after I rebooted with an active WiFi connection. I could only get in to uninstall Mcafee after disabling the WiFi connection.
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What McAfee product and version do you have installed? Do you have a 32-bit or 64-bit version of Windows 10?
It is 64 bit and the McAfee product was uninstalled,
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A bit late for that because I already uninstalled it. The laptop is brand new from ASUS if that helps
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The live installer needs to check for the presence of other AV products before proceeding with the installation. See https://forum.eset.com/topic/7755-installing-eset-smart-security-on-a-new-win10-laptop/
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Anyway it looks like the live installer needs a bit more work. Someone from ESET care to comment?
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I just replaced an aging laptop running Win7 with a new machine running Win10. After firing it up I did a live install of ESET Smart Security without any problems and activated it OK. Rather foolishly I failed to notice that Mcafee was already installed and, when I rebooted the laptop ESET and Mcafee together indulged in a death struggle that made the laptop unusable.
While I realised I should have checked first, it would have been really helpful if the ESET installer had warned of the presence of a competing product before the install.
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I get the impression that ESET does not regard NOD32 for Linux as a product worthy of priority support
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Thanks for the advice. It doesn't look like the Linux version is actively supported by ESET. I will look around at other products.
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I started this thread https://forum.eset.com/topic/7120-switching-os-win-to-linux/ because of licence concerns. The responses also raised a technical concern. The current version of NOD32 for Linux is "quite old" and so I have to ask if it has been tested on the most recent releases of popular distributions (such as Ubuntu for example)? It has been a few years since I last ran a Linux box on my local network and I experienced some issues with the version of NOD32 for Linux that was current at the time.
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Thanks. My initial concerns were, of course, licensing issues. I am going to look at the technical issues next
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I currently have a multi-device licence with 9.0.349 installed on 5x Win7 PRO PCs and 3.2.4 on 4xAndroid devices. I plan to blow away WIN7 on one of the PCs and install Linux (probably Ubuntu) in its place.
Will I have to uninstall the Windows version of ESET before I blow away WIN7 on the PC and will the latest Linux expect the Version 9 licence details or the details that applied to the earlier versions?
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Thanks for the responses. It would have been better if that information had been included in the quick start and/or user guides. They were the first place I looked.
Since your new licensing scheme counts activations I presume that uninstalling activated installations will adjust the activation counts appropriately and that there is a straightforward mechanism available to cover the case where a PC dies unexpectedly and is replaced by a new unit. In the new year I plan to start replacing new PCs before the current licence expires and I don't want the hassle of getting licences reactivated.
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I updated one PC and it recognised that I have a valid licence and shows the correct valid until date. So where do I find the new converted key? The quick start and user guide docs don't seem to mention updating to version 9 from an earlier release. Since I have multiple PCs to upgrade I didn't use the live installer.
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I have a multi-device licence and I plan to do a staggered update. Since there is a licence key change will that cause problems with the PCs still running version 8 once the first PC is updated to version 9?
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All of my Android devices have received an update to 3.1.29.0-0. Any significant changes?
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A clean install certainly makes sense. Since it generally takes me a couple of days to get a new PC setup I still plan to wait until I replace the existing PCs in the new year. I am going to have to replace them anyway and, with a new PC, the installed drivers should work properly. In the meantime any PC that doesn't need the windows only applications will gradually be converted to Linux.
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I tried the Win10 upgrade on two of my PCs.
The first attempt was on a Win 7 PRO (64 bit) desktop with NOD32 8.0.319 installed. After the Win10 upgrade it wouldn't connect to the network although the device manager said the network adapter was working correctly.
The second attempt was on a Win 7 PRO (64 bit) laptop with ESET Smart Security 8.0.319 installed. It connected to the network OK but the ESET Smart Security GUI kept crashing and I couldn't see the ESET service in the list of running services. Some of the other applications that I use also failed to run without issues.
Before I attempted the upgrades I took a back up image of each PC's hard drive and I have restored both machines to their Win7 states. In 2016 I plan to start replacing older PCs and I figure that, by then, Microsoft and other software vendors will have ironed out the wrinkles.
I have stuck with MS Windows over the years because most of the software tools that I use to make a living have only been developed for Windows. I am currently thinking that any PC that doesn't need Windows should be switched to Linux.
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Thanks for the response
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I am currently staying in an hotel (in Prague coincidentally) with a laptop connected to the hotel's Wifi network and ESET Smart security has reported multiple times that a duplicate IP address has been detected and an ARP cache poisoning attack has been detected.
What is the danger here and what should I do about it?
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Unfortunately, due to data discrepancies some customers were not given the right prompts from the system but this has been resolved now.Matus
There were others who complained about this issue and they no longer visit this forum. I assume that they gave up and moved to competing products. The only reason I haven't moved on is that I still have a bit of time on my current subscription and that has given me the opportunity to evaluate competing products. I now have to decide if I stay with ESET for another year at a short term bargain basement price or switch.
As I said before, when you fixed the problem it would have been so simple to post here but you didn't. At the moment ESET in Australia is really cheap because of the drive to increase market share and getting offside with existing customers won't help.
I get the impression that this forum is run by ESET US who are basically only interested in their own customers. As I have said before I have no problem with the ESET products and I have been a customer for 10 years but the lack of an active and responsive support forum makes it difficult to continue.
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I see that ESET Australia can now recognise that I have a multi-device licence. It would have been so simple for someone from ESET Australia to post a 'problem fixed' post here but they didn't. When it comes to good customer support it is often the simple little things that count.
I am still not convinced that I will renew. While I still think that ESET has a good product the lack of support communication here has meant that I have felt obliged to spend valuable time evaluating competitive products. Time that I could have spent earning considerably more than an annual licence subscription.
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@beancounter
That's just a test. I would rather rely on my own experiences than on a single test.
I agree. Before making a final decision will try products out on one of the PCs and one of the Android devices
Installing ESET Smart Security on a new win10 laptop
in ESET Internet Security & ESET Smart Security Premium
Posted
Apparently Intel now owns Mcafee and are insisting it gets preinstalled on all new PCs