It's good to see version 6.0.13 has addressed the crashes that a number of us have been experiencing. My system is certainly not crashing any more so that’s a step forward.
However, I have noticed another issue which I want to ask others if they have seen it. It took me a few days before I realised it was happening but the frequency was so great that I know something is not right. Then my son told me this had recently started happening on his Macbook Pro.
So, what's happening?
In short, during normal internet browsing on my iMac, occasionally it 'hangs' and takes up to 15 seconds to load the page. The blue bar in the address bar pauses and the page load ceases/pauses. After that 'blip' ends, the next few page loads are near-instant. Then, suddenly, another page click will freeze. A refresh or re-click does not cause it to load, you just have to wait. I've experienced this across a number of sites, BBC, Amazon, some forums etc.
This was happening on Safari so I downloaded and installed Chrome for Mac - same outcome, intermittent hanging.
My broadband is fibre and a speed test shows 38Mb down and 11Mb up and it's rock solid - speed of data is not normally an issue. When the Safari surfing freezes, none of my other online software shows a disconnection (e.g cloud syncs continue OK, etc), router lights are all on etc. I really don't see this as a broadband connectivity issue. These lock ups can happen any time of day or night and I can pretty much guarantee I'll experience it within 2-3 minutes of clicking links.
So, I looked at what had changed on both those PCs and the common change was to install version 6.0.12 (i.e. a fixed version prior to the 6.0.13 official launch) of Cyber Security. So I decided to remove the software for a while from my iMac. I didn't experience the lock ups. Next, I tried installing the previous version 5. So far, after 24 hours, I have not experienced any lock ups. I have also asked my son to test his Macbook Pro given I have now taken that back to version 5 - it looks good so far but he's not done enough for me to declare success.
So, as many of you out there are now downloading 6.0.13 to fix the crashes, please can you let me know if you are experiencing any lock ups in normal surfing?