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rugk

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    .tuugovf Format

    in Malware Finding and Cleaning

    Posted · Edited by rugk

    Additionally to Marcos post, here some more information.

     

    Like you describe it looks like you have a ransomware. This is basically a software which encrypts your files, so you cannot access them anymore and in nearly every case it says that you're files would be decrypted if you pay money.

    But, don't pay any money! You have no guarantee that your files are accessible after this!

     

    More information about such ransomware you can find here:

     

    You should run an in-depth scan and search on ESET.com for a decrypter. (it depends on what ransomware you had on your computer)

    If you cannot access your computer anymore or if you had problems removing the threat use ESET SysRescue Live.

     

    Please keep us up-to-date and post your results in this topic.

    Tray menu options poll

    in ESET NOD32 Antivirus

    Posted · Edited by rugk

    Well... I think I also had something like this.

     

    In my case it is mostly exactly before or after (I think it was after because before doesn't makes such sense) an application changed to full screen mode.

    And because I have automatic switch to gamer mode enabled, the gamer mode will be enabled in this case. So after ending the game (or any other full-screen-application) this issue appears.

     

    It is because in gamer mode the status is "requires attention". This is by design, because a long activated gamer mode can really not such good. But BTT... This state is "requires attention". But because at the same time the gamer mode is active the notification won't displayed (also by design).

    As far no problem.

     

    But then the full-screen-application closes... The Gamer Mode is now deactivated. And for some reasons the "risk state" is not changed immediately (or at least not at the same time like the gamer mode switches off) - sometimes - and so this notification will be displayed (and the tray icon is orange).

    But about 1 second later or so the state changes and all is ok again. This of course also happens when the user opens the GUI to check this message and so he'll see "all is okay".

     

     

    So this can be the issue and I also saw it sometimes occurring at my ESS.

    And I also found a way where it is possible to reproduce it sometimes: Quickly activate and deactivate the full screen mode of your browser (mostly with the key F11) and if you tried it some times you will hopefully see what I mean.

     

    Tested with ESS 7.0.317.

    Eset Blocking Continuum Rmm Software And Updates

    in ESET NOD32 Antivirus

    Posted

    In future please report such issues as described in this KB article.

     

    Or (like I always add), do it from your ESET product:

    post-3952-0-87132500-1404326591_thumb.pngpost-3952-0-27024800-1404332169_thumb.png

     

    Eset is blocking that HTTP download, but the only place I see to add an exclusion for HTTP sites is in the Firewall section in RA.

     

    No I think this is not the only place. You can also do this here:

    post-3952-0-33129000-1411161343_thumb.png

    Please note that this screenshot is from ESS, but in NOD32 it should be at a similar place.

    Automatic Scans....

    in ESET Products for Mobile Devices

    Posted

    I would ask a new question..the rapid scan make control of execution process on the device?

    Do you mean whether the scan also scans running processes?

    If you want to ask this then I think it doesn't do this exactly. But it scans (depending on what scan depth you selected) all apk files and there must be all of the running apks included.

     

    Or what else do you mean?

    Scanning Too Fast

    in ESET NOD32 Antivirus

    Posted

    Normally smart scan runs a little bit faster, because it ignores already scanned files. But from some hours to some minutes is strange.

    Especially because you said you also started a deep scan.

     

    Please also check that you didn't modified the scan profiles.

    Eset Smart Security And Eset Nod32 Antivirus 8 Beta Available

    in ESET Beta Products for Home Users

    Posted

    Just a little heads up for anyone using Ghostery plugin for Firefox. I was not able to attach my screen shot with it enabled. Ghostery only reported blocking Google Analytics each time I clicked on the attachment option, but it never would give me the option to attach the screen shot. I then paused Ghostery blocking, and then I was able to attach the screen shot with no problem. It's strange that Ghostery only reported blocking Google Analytics when trying to attach my screen shot. I don't see how that would prevent one from attaching a screenshot to their post.

     

    This forum has to "upload types". You can either use the advanced mode (working with Adobe Flash Player) or the simple mode (without Flash). You can switch them below the upload button.

    And this can also be a problem with Ghostery. I would suggest to check out if this works correctly with ESS/NOD32 v7.

     

    Or does this has nothing to do with ESET?

    Trial Version And Activated Version

    in General Discussion

    Posted · Edited by rugk

    Yes, and about EMS for Android there is something special:

    • You have a "basic set" of features which are free for all time (e.g. Antivirus and basic Anti-Theft-Features per SMS)
    • And you can activate a trail version. This is the same as for the desktop versions, so you have all features free for 30 days.
      After the 30 days you won't have the premium features anymore, but you will be still able to use the free features.
    • And of course you can buy a full version and get the premium features.
      BTW you can use the EMS license on up to 5 devices with the same (Google/Amazon) account. (see answer to question 8 in the FAQ)

    Automatic Scans....

    in ESET Products for Mobile Devices

    Posted · Edited by rugk

    If you want to start a scan automatically when a device (or any other removable drive) is connected to a desktop ESET software you can do this there:
    post-3952-0-87417500-1407692130_thumb.png
     
    But - you posted this in the ESET Mobile Security part (yes @foneil, I also forgot this at the first view) so we have to see it in a completely different view.

     

    @ggen

    After long thinking I think know what you mean.

    Can you please confirm my assumption?:

    • You selected "Scan at date/time automatic?"
    • And at this time your device is off and so the scan can't run.
    • And now you want that the scan starts if you shut your device on.

    If so then this is a good suggestion.

     

    See also: My huge ESET Mobile Security Feedback

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