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  1. Thanks for your reply! Yet I find that you might have misunderstood or misread my post. I have already mentioned that link you posted from EFS 8 for linux myself as I have already read through. However, I am not using EFS 8 for linux but EEA 8 for linux, and as I mentioned in my post, I have seen that EFS 8 for linux comes with a script to sign the kernel, but I cannot find this script in the installation folder of EEA 8 for linux. I have already added the output of my eea service status that mentions that Secure Boot is enabled. The command you pasted from the EFS 8 secur
  2. Hello, We are using ESET in our company and are looking to upgrade to the new version of EEA 8 for Linux. I am testing it on an up to date machine with Ubuntu 20.04. The environment satisfies all the system requirements. I have downloaded and installed the product from the ESET website, as our ESET Protect server is not set yet to install this version, but the agent is running on the machine, so the server was able to activate the product. Now I am left with the eea service on the machine reporting "Real-time file system protection is non-functional" Apr 20 12:
  3. Hi Marcos, thanks for your reply. This mailbox file is unused. I will need then to open it with a client and delete the single email (not sure I have so much time I can work with this employees laptop :)). It would help already if Eset can identify these emails, but we are not 100% sure about it? Thanks Emiliano
  4. Good day, we have an employee in our company who has a Trojan, in the specific a PDF/Phishing.A.Gen. Those are in a .olm file, which is an Outlook for Mac local mailbox file. I have found a similar topic here but they are talking only about pst files, Any idea how it will act a full system scan enabling the option to check mailboxes? Thanks in advance Emiliano
  5. Thanks, I did all you said and send the logs to ESET Technical Support.
  6. Thanks, but unfortunately this did not solve my issue, actually nothing has changed after retrying to activate from ESMC, it still reports successful in ESMC, but on the client I get the same errors.
  7. I am sorry in case I misunderstood the question. What do you mean by activating it via offline license file? I have first tried activating it from the ESMC as the agent was reporting to the ESMC that the product was not activated. I ran the activation task and then the ESMC was not reporting that the product was not activated on the client anymore. But then checking the status of the eea service on the client showed the activation error still as you have seen in my logs snippet. Afterwards I tried to run the activation command /opt/eset/eea/sbin/lic -k XXXX-XXXX-XXXX-XXXX-XXXX o
  8. I think not, because this is the license we use currently with all the other linux clients running EEA version 4.0.95.
  9. I ran the activation task in ESMC and it was reported to have run successfully. (In the ESMC only the Real-time protection error mentioned above is shown). Also tried to run it on the client in the terminal and am getting this error "Error: Activation failed" and in the logs I see this "licensed[1350]: ESET Endpoint Antivirus Error: Activation was not successful: 0x20515010". Also want to mention that before I ran the activation task from ESMC when I tried to update module on the client I got a prompt that product is not activated, but after the activation task was reported to have run su
  10. so it does not work to activate it via ESMC?
  11. Hello, I have been trying to test the new ESET Endpoint Security 7 for Linux on an up to date Ubuntu 18.04 machine. The ESET Agent is already installed (version 7.1.503.0) on the machine and reporting to my company's ESMC Server without issues. I installed ERA, activated it via ESMC, updated the modules, and this error is reported in ESMC "Real-time file system protection is non-functional". I have also attached the log file from the client. Hope you can help me get it running. Thanks in advance! Emanuel eea.txt
  12. I have clicked on the link and I get this error. Sorry, there is a problem You do not have permission to view this content. Error code: 2F173/H I have written a message by clicking the "Contact us" button below the warning but got no reply. Is this an issue or am I missing something? Thanks in advance!
  13. Hello, would like to try it in my company. We use version 4.0.95 now. Thanks in advance! Emanuel
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