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  1. Thanks, I did all you said and send the logs to ESET Technical Support.
  2. Thanks, but unfortunately this did not solve my issue, actually nothing has changed after retrying to activate from ESMC, it still reports successful in ESMC, but on the client I get the same errors.
  3. I am sorry in case I misunderstood the question. What do you mean by activating it via offline license file? I have first tried activating it from the ESMC as the agent was reporting to the ESMC that the product was not activated. I ran the activation task and then the ESMC was not reporting that the product was not activated on the client anymore. But then checking the status of the eea service on the client showed the activation error still as you have seen in my logs snippet. Afterwards I tried to run the activation command /opt/eset/eea/sbin/lic -k XXXX-XXXX-XXXX-XXXX-XXXX o
  4. I think not, because this is the license we use currently with all the other linux clients running EEA version 4.0.95.
  5. I ran the activation task in ESMC and it was reported to have run successfully. (In the ESMC only the Real-time protection error mentioned above is shown). Also tried to run it on the client in the terminal and am getting this error "Error: Activation failed" and in the logs I see this "licensed[1350]: ESET Endpoint Antivirus Error: Activation was not successful: 0x20515010". Also want to mention that before I ran the activation task from ESMC when I tried to update module on the client I got a prompt that product is not activated, but after the activation task was reported to have run su
  6. so it does not work to activate it via ESMC?
  7. Hello, I have been trying to test the new ESET Endpoint Security 7 for Linux on an up to date Ubuntu 18.04 machine. The ESET Agent is already installed (version 7.1.503.0) on the machine and reporting to my company's ESMC Server without issues. I installed ERA, activated it via ESMC, updated the modules, and this error is reported in ESMC "Real-time file system protection is non-functional". I have also attached the log file from the client. Hope you can help me get it running. Thanks in advance! Emanuel eea.txt
  8. I have clicked on the link and I get this error. Sorry, there is a problem You do not have permission to view this content. Error code: 2F173/H I have written a message by clicking the "Contact us" button below the warning but got no reply. Is this an issue or am I missing something? Thanks in advance!
  9. Hello, would like to try it in my company. We use version 4.0.95 now. Thanks in advance! Emanuel
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